B2B Archives - NoGood™: Growth Marketing Agency https://nogood.io/category/b2b/ Award-winning growth marketing agency specialized in B2B, SaaS and eCommerce brands, run by top growth hackers in New York, LA and SF. Wed, 08 Jan 2025 18:05:27 +0000 en-US hourly 1 https://nogood.io/wp-content/uploads/2024/06/NG_WEBSITE_FAVICON_LOGO_512x512-64x64.png B2B Archives - NoGood™: Growth Marketing Agency https://nogood.io/category/b2b/ 32 32 25 Top Salesforce Consulting Companies in 2025 https://nogood.io/2024/09/05/salesforce-consulting-companies/ https://nogood.io/2024/09/05/salesforce-consulting-companies/#respond Thu, 05 Sep 2024 12:59:00 +0000 http://nogood.io/?p=17031 Discover leading Salesforce consulting companies aiding Fortune 500 brands in maximizing their CRM and cloud solutions.

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Since its inception in 1999, Salesforce has climbed the ranks to become one of the premier tech giants in the world. Their current market cap is worth over $160 billion and is still rising. This unique SaaS product is amongst the most widely used technology platforms on the market today, with over 150,000 customers ranging from small businesses to Fortune 500 companies. At its core, the software is a CRM and cloud computing SaaS product, but over the last 20 years, Salesforce has gone through many evolutions and is used in many use cases. The software is truly committed to customer success and helps businesses track customer experience and activity.

However, as Salesforce has evolved, so has its implementation and maintenance process. Whether you’re trying to transition to Salesforce or trying to improve it in your current organization, finding experts who can help you with this software can truly be beneficial in the long run. We’ve put together a vetted list of some of the best Salesforce consulting companies. These companies or agencies offer exclusive CRM consulting services for software like Salesforce and NetSuite and are committed to guiding your business through even the most complex Salesforce roadmaps to ensure you get the best ROI.

Here are the 25 top Salesforce consulting companies in the world in 2025:

  1. NoGood
  2. Avenga
  3. Abelian
  4. Cynoteck Technology Solutions
  5. Coastal Cloud
  6. Synebo
  7. Publicis Sapient
  8. Silverline
  9. Dazeworks
  10. Configero
  11. Cloudmasonry
  12. Softserve
  13. Tieto
  14. Simplus
  15. Peeklogic
  16. Ascendix technologies
  17. Affirma Consulting
  18. Unosquare
  19. Cloudsquare
  20. Algoworks
  21. Hyperlink Infosystem
  22. SENLA
  23. Sciencesoft
  24. Birlasoft
  25. Onilab

1.NoGood

NoGood logo

Founded: 2017

Company Size: 50- 100 employees

Location: Soho, New York – Miami, Florida

Clients: Bytedance, Exelon, P&G, Fratelli Carli

Case Studies: View All Case Studies

NoGood has consulted and successfully led Fortune 500 companies & some of the biggest brands in the world with our Salesforce implementation. We have a team of dedicated professionals and experts who can guide organizations through even the most difficult technology transitions and roadmaps. We are focused on delivering seamless solutions in order to help businesses build strong foundations.

2.Avenga

avenga

Founded: 2019

Company Size: 1000+ employees

Location: Cologne, North Rhine-Westphalia

Clients: M3 Healthcare Technologies, HDI, Opel

View All Case Studies

Avenga works across many different verticals and industries offering a variety of services. Their expertise in Salesforce solutions including administration, consulting, configuration, integration, product development, implementation, customization, training, and support. They have delivered over 100+ successful Salesforce projects to clients.

3.Abelian

abelian

Founded: 2017

Company Size: 11-50 employees

Location: Irvine, California

Clients: Vonage, Flowgear, Ringlead

View All Case Studies

Abelian is a certified Salesforce consulting partner and their services include Salesforce configuration, app development, system integrations, and support. Their team consists of experienced marketers who have 50+ Salesforce certifications. As a Salesforce consulting company, Abelian wants to help clients achieve a personalized salesforce experience and they achieve this through an agile methodology.

4.Cynoteck Technology Solutions

cynoteck

Founded: 2008

Company Size: 50-100 employees

Location: Dehradun, Uttarakhand

Clients: ALTA, Blood Hound, Cadence Power

View All Case Studies

Cynoteck understands the needs of their clients and helps consult on strong Salesforce solutions that are tailor-made to produce the best results. They cover the entire spectrum of end-to-end services in Salesforce, which has pleased clients all over the world.

5.Coastal Cloud

coastal-cloud

Founded: 2012

Company Size: 200-250 employees

Location: Palm Coast, Florida

Clients: Fairpoint Communications, Advent Health, Powerscore

View All Case Studies

Coastal Cloud is committed to improving businesses everywhere with expert Salesforce consulting services. As the only Salesforce platinum partner located in Florida, Coastal Cloud is dedicated to helping clients move away from legacy systems and solutions. They want to partner with clients to plan and execute next-generation Salesforce solutions.

6.Synebo

synebo

Founded: 2015

Company Size: 50-100 employees

Location: Dover, Delaware

Clients: Outbrain, Zoomin, IBM

View All Case Studies

Synebo has a strong team with a wide range of certifications and experience in Salesforce technologies and products. The company has worked with clients in diverse groups of industries. Synebo is committed to bringing your business a full range of services, capabilities, and benefits from the Salesforce platform.

7.Publicis Sapient

publicis-sapient

Founded: 1990

Company Size: 15,000+ employees

Location: Boston, Massachusetts

Clients: BOFE, hubNashville, Dyno Nobel

View All Case Studies

Publicis Sapient is an end to end expert and Salesforce platinum partner. They have implemented more than 1500 Salesforce projects across the globe. Their agile approach leads to highly developed and customized solutions for customers.

8.Silverline

silverline

Founded: 2009

Company Size: 300-350 employees

Location: New York, New York

Clients: Baxter Credit Union, Full Swing, Mindwize

View All Case Studies

Silverline is a top-rated Salesforce platinum partner and are experts in the healthcare and financial services industry. The company understands a successful Salesforce implementation requires a lot of moving parts. This includes a strong team and process. The Silverline team is committed to guiding you through the complete Salesforce journey from strategic planning to implementation and support.

9.Dazeworks

dazeworks

Founded: 2015

Company Size: 50-100 employees

Location: San Francisco, California

Clients: National Geographic, PubNub, Adecco

View All Case Studies

Dazeworks has a team of dedicated experts who are always up to date on the latest advancements in Salesforce products and the overall ecosystem. Their ability to execute and consult on all fronts in the Salesforce platform continues to satisfy its customers.

10.Configero

configero

Founded: 2009

Company Size: 0-50 employees

Location: Atlanta, Georgia

Clients: Jasper Contractors, United Way, Fiberlight

View All Case Studies

Configero is an award-winning Salesforce consulting company has worked and provided solutions for industries ranging from healthcare and financial services to construction and technology. Through its unique analysis, Configero delivers seamless integration with Salesforce for clients.

11.CloudMasonry

cloudmasonry

Founded: 2018

Company Size: 0-50 employees

Location: Chicago, Illinois

Clients: Clickbooth, Flexera, Beamery

CloudMasonry has a team of professionals who’ve had a minimum of 5 years of experience working with the Salesforce platform. As a full-service Salesforce provider, they partner and guide your brand through every stage of the Salesforce transition.

12.Softserve

softserve

Founded: 1993

Company Size: 0-50 employees

Location: Austin, Texas

Clients: –

Softserve is a Salesforce partner and helps empower enterprise clients to deliver strong solutions within Salesforce technology. Softserve is good at solving even some of the most complex enhancements in the Salesforce suite of products.

13.Tieto

tieto

Founded:1968

Company Size: 0-50 employees

Location: Helsinki, Finland

Clients: Intrum, Svippr, Baloise Insurance

View All Case Studies

Tieto employs over 24,000 experts and works within a variety of industries from, from small local businesses to enterprises and the public sector. As certified Salesforce consultants, Tieto specializes in a number of different Salesforce products and takes pride in maximizing your brand’s business value with Salesforce implementations.

14.Simplus

simplus

Founded: 2014

Company Size: 500-550 employees

Location: Salt Lake City, Utah

Clients: MuleSoft, DocuSign, Baltimore Ravens

View All Case Studies

Simplus is a certified platinum Salesforce partner that has helped various organizations reach and exceed their business goals. They are committed to simplifying the Salesforce implementation journey and keeping customers happy. They have worked on over 2,000 projects and are still going strong.

15.Peeklogic

peeklogic

Founded: 2015

Company Size: 0-50 employees

Location: Cleveland, Ohio

Clients: –

Peeklogic has 6+ years of Salesforce consulting services, integration, app development, and project management. They have worked across industries like healthcare, automotive, marketing, and many more. This type of experience simply means Peeklogic can deliver results to all businesses.

16.Ascendix Technologies

ascendix-tech

Founded: 1996

Company Size: 0-50 employees

Location: Dallas, Texas

Clients: Highwoods properties, Granite, JLL

View All Case Studies

Ascendix technologies have been helping small, mid-size, and enterprise businesses implement Salesforce solutions since 2001. Their experience has given them unique perspectives on how to use Salesforce to solve all business needs.

17.Affirma

affirma

Founded: 2001

Company Size: 350-400 employees

Location: Bellevue, Washington

Clients: Time inc, MoneyTree, Crimson Care Registry

View All Case Studies

As a trusted Salesforce partner, Affirma Consulting helps organizations implement new features, enhance productivity, and improve processes for users. This company uses a proven set of methodologies to improve your Salesforce capabilities.

18.Unosquare

unosquare

Founded: 2009

Company Size: 500-550 employees

Location: Lake Oswego, Oregon

Clients: Seed, Axos Bank, Foundation Medicine

View All Case Studies

As a technology-first company, Unosquare delivers consulting services that are proven. Their veteran technology skills help them give clients tools that are simple and scalable. They have been one of the fastest-growing private companies in the last 5 years and they focus all their efforts on giving the best ROI for clients.

19.Cloudsquare

cloudsquare

Founded: 2017

Company Size: 0-50 employees

Location: Los Angeles, California

Clients: Final Draft, Real Vision, Bankroll

View All Case Studies

Cloudsquare helps organizations become more profitable and efficient across various industries. They create robust solutions on the Salesforce platform. Their forward-thinking and agile methodology is rooted in three core concepts: process, workflow, and automation.

20.Algoworks

algoworks

Founded: 2006

Company Size: 400-450 employees

Location: Noida, Uttar Pradesh

Clients: Dotrix, Phone2Location

View All Case Studies

As an end to end Salesforce expert, Algoworks knows how important it is to strategize and plan workflows for Salesforce solutions. The company is committed to transforming businesses and helping unleash the true potential of the Salesforce platform for all its clients.

hyperlink-infosystem

Founded: 2011

Company Size: 0-50 employees

Location: Ahmedabad, Gujarat

Clients: Papa Jones, Booth, Klippers

View All Case Studies

With over 100+ Salesforce experts, Hyperlink Infosystem is committed to providing consulting services at every stage of clients’ digital transformation. Hyperlink Infosystem develops and delivers Salesforce solutions across the globe and wants to help businesses reach their potential.

22.SENLA

senla

Founded: 2011

Company Size: 150-200 employees

Location: Minsk, Belarus

Clients: Abbott, Bosch, KPMG

View All Case Studies

SENLA is well-versed in integrating technology and software management processes and resources. They have successfully guided their partners through the most complex and custom Salesforce development plans. Their extensive experience allows them to solve these problems to help your company keep up with progress and gain even more profits.

23.Sciencesoft

sciencesoft

Founded: 1989

Company Size: 500-550 employees

Location: McKinney, Texas

Clients: Lixar, Tieto, TruMethods

View All Case Studies

Sciencesoft has been helping companies reach their goals since 1989. However, they still deliver some of the best work in Salesforce consulting. As a Salesforce partner, they have over 700 experts and certified Salesforce developers that can implement changes and deliver efficiency to your business.

24.Birlasoft

birlasoft

Founded: 1995

Company Size: 9000+ employees

Location: Pune, Maharashtra

Clients: –

Birlasoft provides both new and existing customers an array of solutions on the Salesforce platform. This includes design, implementation, data migration, custom development, and consultation services. They are committed to helping businesses create impact with high-level solutions.

25.Onilab

onilab

Founded: 2011

Company Size: 50-100 employees

Location: San Francisco, California

Clients: Robert Allen, Ren, Baublebar

View All Case Studies

Whether you’re just starting in Salesforce or need to further optimize your current workflow, Onilab can guide you through the whole process. Their consulting services include optimization of business processes, automation of tasks, and overall evaluation of performance on the Salesforce platform.

Frequently Asked Questions

How Many Salesforce Consultancies Are There?

There are thousands of Salesforce consultancies in existence, with approximately 2,166 of them listed on the Salesforce AppExchange marketplace. These consultancies specialize in implementing and optimizing the Salesforce product suite for various organizations. However, while there may be a multitude of consultancies, it’s crucial to recognize that not all of them are created equal.

Salesforce consultancies may appear to offer similar services on the surface, often using similar buzzwords and catchphrases in their marketing materials. Yet, the true differentiators lie in their abilities to deliver successful projects, understand and align with your business goals, and provide exceptional consulting experience. Choosing the right consultancy is pivotal because the wrong choice can lead to poor project delivery outcomes, unsustainable business transformation, budget wastage, and immense frustration.

What Is a Salesforce Consultant?

A Salesforce Consultant is a partner who helps businesses leverage the full potential of their Salesforce Customer Relationship Management (CRM) platform. These partners are highly skilled in technical expertise, business analysis acumen, project management skills, and change management capabilities.

Their primary responsibilities revolve around enhancing business processes and performance, ultimately leading to improved customer service and organizational efficiency.

What Sets a Consultancy Apart As a Front-Runner in the Salesforce Ecosystem?

Salesforce projects are intricate and need a delicate balance of various factors that can either make or break the success of a project. Trusting just any consultancy with the responsibility of managing your Salesforce org is a big decision.

To navigate this landscape effectively, it’s essential not to be more ‘blinded’ by marketing rhetoric than you were at the project’s inception. Instead, focus on several key factors when evaluating Salesforce consultancies like experience, expertise, and technical solutions.

Ultimately, choosing the right Salesforce consultancy involves in-depth research and careful consideration of their consulting experience, industry expertise, technical capabilities, and track record of successful projects. By aligning your organization with a consultancy that can truly deliver exceptional service and effective solutions, you can ensure the success of your Salesforce implementation or optimization project.

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The 7 Best B2B Marketing Campaigns & What to Learn from Them https://nogood.io/2024/07/30/best-b2b-marketing-campaigns/ https://nogood.io/2024/07/30/best-b2b-marketing-campaigns/#respond Tue, 30 Jul 2024 10:00:00 +0000 https://nogood.io/?p=28421 Dive into the world's best B2B marketing campaigns. Gain insights and inspiration to create your own standout strategy.

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In B2B marketing, companies must effectively connect with their target customers. Crafting a compelling digital strategy that guides prospective customers through the customer journey is key.

Building trust and keeping your audience engaged before closing a sale requires multiple touchpoints.

Easier said than done, right? This article explores innovative B2B marketing examples that break tradition, offering valuable lessons and inspiration for businesses aiming to elevate their marketing plan.

What are B2B marketing campaigns?

A B2B marketing campaign targets other businesses instead of individual consumers. It promotes products or services crucial to the operations of business clients, like raw materials, components, or professional services.

Decision-makers within the client organization, such as purchasing and technical managers, actively participate in the purchasing process. Senior executives also play a role in prioritizing reliable suppliers for strategic products or services. A successful B2B campaign addresses the needs of all stakeholders involved in the purchasing journey.

B2B vs B2C Marketing Campaigns: Key Difference

B2B marketing aims to drive demand and generate B2B leads that businesses can convert into sales. B2C marketing campaigns focus on boosting community engagement and brand visibility to drive individual consumer sales.

What makes a good B2B marketing campaign?

A successful B2B marketing campaign hinges on several crucial factors contributing to its effectiveness. These elements are pivotal in ensuring your campaign resonates with your target audience, drives engagement, and leads to conversions.

Successful B2B marketing campaign factors include a well defined target market, strategic planning, creative marketing, effective distribution, and more.

1. Well-defined Target Market

A well-defined target market is the cornerstone of a successful B2B marketing campaign. This process includes identifying your audience by location, industry, and stage of business journey. By precisely defining your target market, you can develop a campaign that effectively addresses their specific needs and desires.

2. Strategic Planning

Effective B2B marketing campaigns necessitate strategic planning. This planning process involves setting clear business goals, pinpointing your target market, and establishing metrics to measure your progress. A strategic plan provides a roadmap for your campaign, helping you stay focused on your objectives.

3. Creative Marketing

Creativity is a driving force behind successful B2B marketing campaigns. Understanding your audience’s needs and interests is paramount to crafting engaging content that captures their attention. Storytelling is a potent tool in this regard, making your audience feel involved in your narrative. Additionally, the judicious use of visuals reinforces your message and enhances engagement.

4. Effective Distribution

Distribution can be categorized as direct or indirect. Direct distribution means selling your products or services directly to customers. This can be done through print, online ads, or sales representatives visiting customers in person.

Indirect distribution leverages third parties to reach potential customers, often through trade publications or word of mouth.

5. Performance Branding

A robust brand identity fosters trust with potential customers and facilitates lead conversion. Consistency in branding across all channels, including your website and social media, is crucial. A recognizable logo and branding elements that align with your industry bolster your credibility.

6. Engaging PR

Public relations (PR) is instrumental in enhancing brand awareness, generating leads, and nurturing relationships with potential customers. It also safeguards against negative publicity that can harm your reputation and deter potential sales.

7. Intuitive Website Design

A well-designed website is a linchpin of a successful B2B marketing campaign. User-friendliness, professionalism, and Search Engine Optimization are paramount considerations. A user-friendly website with consistent navigation and easy access to information is essential. Professional design ensures your website reflects your brand cohesively, while SEO-friendliness optimizes visibility on search engines.

8. Organized Call Center Design

Call centers have evolved into valuable customer engagement tools. A visually appealing call center can enhance customer interactions and lead generation. A clutter-free, user-friendly design is essential to prevent customer frustration and maintain positive interactions.

9. Hyper-Targeted Email Marketing

Email marketing is a potent tool for connecting with your audience and establishing emotional connections. Segmenting your audience allows you to tailor messages to specific groups while attention-grabbing subject lines accurately reflect the email’s content. You can efficiently foster brand trust and build connections with a wide audience by mastering email marketing.

7 Best B2B Marketing Campaigns

A B2B marketing strategy that proves successful for one business may not yield the same results for another. Nevertheless, this doesn’t imply we can’t draw valuable insights from industry experts. Here are seven exemplary B2B marketing campaigns that have hit the mark.

1. Spotify – Wrapped for Advertisers

2. IBM’s “Every Second Counts” Campaign

3. Mailchimp + VICE Media – Second Act

4. Employee Advocacy – Drift

5. “So yeah… We tried Slack” – Slack

6. Become a Host – Airbnb

7. “Hey World” – Upwork

1. “Wrapped for Advertisers” – Spotify

Spotify’s Wrapped campaign is a hit with every Spotify user. Since its launch in 2015, this yearly event has become a November tradition, sparking organic excitement repeatedly. When exploring what makes a successful B2B marketing campaign, Spotify turned to its loyal customer base for insights.

Wrapped for Advertisers taps into the same fascinating user data consumers eagerly await each year. However, it extends its appeal to businesses this time, giving them unprecedented insights into people’s musical preferences. What sets this campaign apart is its ability to turn user analytics into an exciting journey, highlighting opportunities and fostering a deep understanding of customer behavior.

What sets this B2B marketing campaign apart?

  1. Leveraging B2C familiarity: Spotify capitalizes on existing consumer recognition and affection by seamlessly integrating their B2B offering with the beloved B2C Wrapped campaign.
  2. Data-driven credibility: The campaign bolsters its claims with compelling statistics, showcasing the power of data to drive decisions.
  3. Social validation: Incorporating testimonials and positive reviews provides social proof, establishing trust in their B2B product.
  4. Consistency in brand voice: The campaign maintains Spotify’s distinctive brand tone, ensuring a cohesive and recognizable identity.
  5. Insightful trends: Revealing seasonal and demographic consumer trends and behaviors adds value, demonstrating a profound understanding of their target audience.

Takeaway B2B marketing insights

Audience insights are the cornerstone of this B2B marketing success. In fact, the ability to capture insights and measure performance is fundamental to the most successful B2B marketing campaigns.

Meaningful insights empower you to enhance your campaigns and communication continually. This principle extends far beyond audio advertisements. To excel, thoroughly analyze every aspect of your marketing campaigns. Identify what’s effective and where improvements are necessary. In B2B marketing, the key is analytics as the driving force behind performance improvement.

2. “Every Second Counts” – IBM

IBM's "Every Second Counts" Campaign

At the forefront of our list of exemplary marketing campaigns stands IBM’s ingenious initiative, aptly named Every Second Counts.”

Lucas Robinson, an esteemed figure at Crediful, provides insights into the campaign’s brilliance, emphasizing its multi-faceted approach. This strategy guides users to their landing page seamlessly and offers a captivating and interactive experience. Notably, incorporating video content instead of the conventional image format adds a poignant touch to the campaign.

What sets this B2B marketing campaign apart?

IBM’s “Every Second Counts” campaign distinguishes itself in several ways:

  1. Innovative multimedia approach: Instead of relying solely on images, the campaign boldly incorporates videos, providing a more immersive and emotionally resonant experience for the audience. This departure from the conventional image format adds a distinctive and poignant touch to the campaign.
  2. Multi-faceted engagement: The campaign’s multi-faceted approach leads users seamlessly to the landing page and immerses them in a captivating and interactive journey. It transcends the boundaries of traditional marketing by fostering a deeper connection with the audience.
  3. Strategic use of social media: IBM astutely harnesses the power of social media marketing within this campaign. By strategically deploying content across various social channels, the brand propels its messages directly to B2B and B2C audiences, maximizing its reach and impact.
  4. Alignment with audience needs: One of the campaign’s standout features is its alignment with its ideal customers’ diverse tastes and preferences. Recognizing that today’s consumers have varying information-seeking behaviors, IBM tailors its content to cater effectively to this spectrum of needs.

Takeaway B2B marketing insights

The key takeaway here, as highlighted by Robinson, is the significance of diversifying content to engage the audience effectively. Leveraging various marketing channels, particularly social media, is invaluable for propelling content forward.

In an era where competition for the attention of consumers is fiercer than ever, IBM’s “Every Second Counts” campaign sets a compelling example. Its innovative approach is a testament to the power of mixing media formats to deliver relevant content to the right people.

This campaign’s success underscores the importance of aligning marketing efforts with B2B and B2C customers’ needs and preferences. Companies can craft impactful B2B marketing strategies that resonate at every buyer journey stage by catering to ideal customers’ diverse tastes and information-seeking behaviors.

One notable aspect of IBM’s campaign is its astute utilization of social media marketing, a vital component of modern B2B marketing strategies. Businesses can funnel their marketing messages directly to B2B and B2C marketing audiences through strategic deployment across social channels.

3. “Second Act” – Mailchimp + VICE Media

Mailchimp + VICE Media – Second Act campaign

In B2B marketing excellence, Mailchimp and VICE Media’s collaboration in the Second Act campaign is a compelling example.

Within Mailchimp’s repertoire, this video campaign finds its place in the Series collection, showcasing the brand’s unwavering dedication to infusing a human touch into its identity through the craft of storytelling.

Centered around a musician as the protagonist, the narrative delves into his dreams, aspirations, and journey of self-discovery within a supportive LGBTQ+ music community.

What sets this B2B marketing campaign apart?

  1. Powerful human-centric storytelling: The campaign develops a powerful narrative that emphasizes humans and their stories, forging an emotional connection with the audience.
  2. Alignment with societal awareness: By championing LGBTQ+ inclusivity, the campaign aligns the brands with broader societal awareness and inclusiveness, resonating with diverse audiences.
  3. Feel-good factor: With a feel-good factor rating 10/10, the campaign strikes a chord with viewers, leaving a positive and lasting impression.

Takeaway B2B marketing insights

The key takeaway from this extraordinary B2B marketing endeavor is the art of humanizing brand content, even for brands that may not initially seem inclined to do so. Mailchimp’s willingness to experiment, as evidenced by its Smart Living and Films sections, complements VICE Media’s reputation for immersive and edgy publishing.

This collaboration dares to venture into uncharted territory in a space where many B2B marketers adhere to tried-and-tested campaign formulas. By encapsulating relatable human struggles and triumphs within their narratives, these B2B brands draw their audience deeper into the stories and, consequently, closer to the brands themselves.

The synergy achieved through this partnership, with resources pooled to maximize results and reach, underscores the potential rewards of bold experimentation in B2B marketing. It reminds us that, in the marketing world, exploring unconventional ideas that stand out from the crowd sometimes pays off handsomely.

4. “Employee Advocacy” – Drift

Employee Advocacy - Drift campaign

A common challenge in B2B campaigns is the perception of detachment. While B2B interactions often revolve around facts and data, it’s crucial to remember that there’s a human presence behind each screen.

Recognizing this, Drift embarked on an employee advocacy campaign to inject a personal touch into their B2B relationships while upholding professionalism. The focal point of this initiative was the “Power user spotlight,” casting a brilliant light on individual company employees, some of whom even graced the homepage.

What sets this B2B marketing campaign apart?

  1. Humanizing the business: Drift’s campaign bridged the gap by highlighting the human faces behind the corporate facade, making B2B interactions more relatable and personable.
  2. Elevating employee value: The campaign spotlighted individual employees, highlighting the significance of each role within the company and fostering a sense of authenticity and connection.
  3. Emotional appeal: Drift successfully brought emotions into the B2B landscape, a space typically characterized by data-driven communication.

Takeaway B2B marketing insights

The lesson drawn from this employee advocacy program is elegantly simple yet profound: “If you aspire to place people at the core of your company, ensure they are seamlessly integrated into every aspect of your content,” as highlighted by Ethan Taub from Debtry.

  1. Human-centric approach: Emphasizing the human element in B2B marketing fosters stronger connections and more meaningful customer interactions
  2. Individual empowerment: Highlighting individual employees within the organization can make customers perceive each role as relatable, reinforcing the company’s authenticity.
  3. Emotion in B2B: Don’t shy away from infusing emotions into B2B marketing. Authenticity and meaningful connections can set you apart in a traditionally data-driven landscape.

Drift’s employee advocacy campaign exemplifies how infusing humanity into B2B interactions can redefine relationships and elevate the brand. By acknowledging that real people are behind every business transaction, companies can make their mark in an otherwise impersonal space and forge connections that resonate deeply with their B2B audience.

5. “So yeah, we tried Slack” – Slack

Inspired by beloved sitcoms like “The Office” and “Parks and Recreation,” Slack ingeniously crafted a mockumentary-style video advertisement. This tongue-in-cheek approach aims to showcase why Slack stands head and shoulders above other forms of professional communication.

The video narrative unfolds at Sandwich Video, a real Slack customer, as they introduce Slack into their office culture. It seamlessly transforms into a testimonial-packed case study while delivering genuinely entertaining content.

What sets this B2B marketing campaign apart?

  1. Humorous engagement: Slack’s campaign adopts a humorous tone, defying the often dry nature of B2B marketing. This approach resonates with the audience, creating a memorable and enjoyable experience.
  2. Relevant information: The campaign is amusing, and it also provides valuable information tailored to its audience’s needs and pain points. This combination of entertainment and utility is a winning formula.
  3. Playing on company culture: Bringing the viewer into office culture jokes and humourous moments, makes them feel more connected to your brand. The viewer can laugh and find commonalities in the humourous moments which increases the possibilty of them buying your product.
  4. Addressing pain points: By addressing common pain points in professional communication, Slack strikes a chord with its target audience, showcasing the practical benefits of its platform.
  5. Ingenious case study: The video cleverly transforms into a case study, offering real-world insights from a satisfied customer. This adds authenticity and credibility to Slack’s claims.
  6. Alignment with mission: Slack effectively aligns its B2B content marketing with its core mission, emphasizing the importance of effective communication within businesses.

Takeaway B2B marketing insights

Slack’s approach highlights the value of injecting humor into B2B marketing efforts. Research indicates that humor can enhance persuasion and foster a positive brand experience, a lesson well-learned by Slack.

Finding the right balance between entertainment and information is key. Slack masterfully weaves various integrations into its advert while keeping the audience engaged and amused.

Furthermore, this campaign underscores the significance of communications in shaping external reputation and internal company culture. Businesses should recognize that their communication impacts their brand image and workplace dynamics.

Slack’s “So yeah, we tried Slack…” campaign showcases how a touch of humor, relevance, and a keen understanding of pain points can make B2B marketing effective and enjoyable.

6. “Become a Host” – Airbnb

Become a Host - Airbnb campaign

In B2B marketing, Airbnb takes an unconventional approach by targeting homeowners, a group that may not typically be considered businesses. This audacious strategy proves that non-conformism can unlock success, as seen in our exploration of the best B2B marketing campaigns.

A simple yet effective messaging approach underpins Airbnb’s mission to transform homes into businesses. They recognize that this decision is deeply personal for homeowners. In this B2B marketing campaign, Airbnb taps into the emotional aspects, appealing to hearts before minds. Their approach is image-centric, with concise copy focusing on the visual narrative.

What sets this B2B marketing campaign apart?

  1. Visual-centric format: Airbnb adopts a visual-first format, understanding that compelling imagery captivates attention swiftly and invites further exploration.
  2. Targeting personal pain points: The campaign addresses homeowners’ psychological drivers, empathizing with their unique needs and aspirations.
  3. Story-led benefits: Rather than overwhelming the audience with statistics and details upfront, Airbnb emphasizes the benefits through storytelling, connecting on a personal level.
  4. Encourages exploration: The campaign encourages curious homeowners to delve deeper, seeking more information at their own pace. Detailed content supplements the main campaign.

Takeaway B2B marketing insights

This campaign underscores the power of visuals in B2B marketing. It exemplifies that top-of-funnel content doesn’t need to convey the entire pitch but should ignite curiosity and prompt further exploration.

Intrigue is best generated through imagery, complemented by brief copy. Beyond bespoke ads, a visually focused content platform can effectively seize the audience’s attention and pave the way for deeper engagement. B2B marketers can make even the unconventional feel relatable and compelling by focusing on visual appeal and crafting an emotional message.

7. “Hey World” – Upwork

"Hey World" - Upwork campaign

Upwork, the freelancer marketplace connecting talent with clients, embarked on an audacious mission: fusing personalization with mass marketing, demonstrating that the unconventional can lead to remarkable success.

Their “Hey World” B2B marketing campaign featured a captivating blend of short animated videos and eye-catching out-of-home assets like billboards. These billboards prominently showcased high-profile individuals such as George R. R. Martin and household names like Amazon, instantly grabbing the audience’s attention.

However, the true brilliance of the campaign lies in its scalable personalization strategy, extending beyond mere name-dropping. Upwork ensures that its ad copy remains contextually relevant to the name or business mentioned.

What sets this B2B marketing campaign apart?

  1. Personalized precision: Upwork’s campaign excels in personalized marketing, demonstrating the potency of tailoring valuable content to specific individuals and businesses within a mass marketing context.
  2. Maximized outreach: By leveraging a mix of animated videos and attention-grabbing billboards, the campaign reaches a broad audience, further enhancing its impact.
  3. Striking visuals: The eye-catching design elements of the campaign ensure that it stands out, even in traditional B2B campaign content.
  4. Breaking boundaries: Upwork’s campaign pushes the boundaries of conventional B2B marketing content, proving that innovation can yield remarkable results.

Takeaway B2B marketing insights

Personalization is a familiar concept in marketing, but its execution can be challenging. In a rapidly changing world where brands are constantly fighting for attention, it pays to think outside the box, as demonstrated by Upwork. Successful B2B marketing platforms should be capable of simple, scalable personalization.

This campaign serves as a testament to the power of personalization, showcasing how it can elevate traditional mass marketing efforts. By going beyond superficial personalization and tailoring content deeply to the individual or business, B2B marketers can connect with their audience on a profound level, creating memorable and impactful campaigns.

Final Thoughts

In B2B marketing, where strategies continually adapt to shifting consumer preferences and technological advancements, standing out and effectively connecting with target customers is paramount.

B2B companies navigate complex marketing funnels, striving to deliver the right content at the right moment in the customer journey. A compelling digital marketing strategy that connects with potential customers and guides them through the buying process is essential for campaign success.

To excel in this environment, B2B companies must align their marketing goals with their customers’ unique needs and behaviors. They must orchestrate engaging customer experiences that cater to the twists and turns of the B2B customer journey while nurturing and converting leads into loyal clients.

These campaigns showcase strategies and tactics that set them apart, from the clever use of humor to the power of human-centric storytelling.

More importantly, they effectively address pain points, leverage emotions, and personalize content to maximize outreach. These campaigns light the path for B2B companies looking to redefine their marketing cycles and create memorable customer experiences. By incorporating lessons from these exemplary campaigns, such as the significance of diverse content, social media channels, and deeply personalized approaches, B2B marketers can refine their strategies and thrive.

If you need help creating B2B marketing campaigns that move the needle, our growth experts can help. Feel free to drop us a line.

The post The 7 Best B2B Marketing Campaigns & What to Learn from Them appeared first on NoGood™: Growth Marketing Agency.

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7 Hottest B2B Social Media Trends to Drive Engagement and Growth in 2024 https://nogood.io/2024/02/29/b2b-social-media-trends/ https://nogood.io/2024/02/29/b2b-social-media-trends/#respond Thu, 29 Feb 2024 15:07:36 +0000 https://nogood.io/?p=29444 B2B marketing is not the same as it was a decade (or even a few years) ago. As the social media landscape evolves, so does the need to adjust strategies...

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B2B marketing is not the same as it was a decade (or even a few years) ago. As the social media landscape evolves, so does the need to adjust strategies B2B companies have been deploying for years. New trends continue to emerge every year with the potential to completely change the way businesses interact with their customers from the ground up. By quickly recognizing and jumping on these trends, B2B brands can reach their target audience, build stronger relationships, and ultimately drive bottom-line impact.

Let’s take a look at several of the biggest social media trends that are expected to drive engagement and growth for B2B businesses in 2024, in addition to providing insights and actionable tips to help you stay ahead of the competition. Staying abreast of these latest shifts in the space is crucial for businesses seeking growth and engagement. As we are well into 2024, here are the key practices that will shape the B2B social media landscape in the next year and arm brands with the tools to succeed.

  1. Short-Form Video Content Explosion: The rise of platforms like TikTok and Instagram Reels has propelled short-form video content to the forefront of B2B social media. With shrinking attention spans and the need for quick, impactful messaging, B2B businesses must embrace video content to effectively capture and keep their audience’s attention.
  2. Personalized Experiences: The key to success in B2B social media lies in understanding your audience and tailoring content accordingly. Leveraging data and analytics, B2B businesses can create personalized experiences, delivering targeted messaging and content that resonates with their audience’s needs and interests.
  3. Employee Advocacy: Employees are your brand’s most authentic ambassadors. Encourage them to share company-related content, insights, and experiences on their social media platforms. This not only amplifies your brand’s reach but also fosters a sense of employee engagement and pride.
  4. Influencer Marketing: Collaborating with industry influencers can provide B2B businesses with access to a wider audience and increased credibility. By partnering with influencers who align with your brand values and target market, you can effectively tap into their network and gain valuable insights into your industry.
  5. Social Listening: Stay ahead of the curve by actively watching social media conversations and discussions related to your industry and target audience. This enables you to respond to customer inquiries promptly, address concerns, and participate in relevant discussions, demonstrating your brand’s responsiveness and engagement.
  6. Live Streaming: Live streaming offers a unique opportunity to connect with your audience in real time. Host webinars, product demonstrations, or Q&A sessions to provide valuable insights, showcase your expertise, and foster direct interactions with potential customers.
  7. Augmented Reality (AR) and Virtual Reality (VR): AR and VR technologies are revolutionizing the way B2B businesses engage with their customers. Incorporate AR/VR elements into your social media strategy to deliver interactive experiences, product demonstrations, and immersive content that leave a lasting impression.

These seven trends represent a treasure trove of opportunities for B2B businesses to elevate their social media presence, drive engagement, and ultimately achieve their business goals. Now, let’s dive a little deeper into them…

Short-Form Video Content Dominates

Short-form video content

Short-form video content is a hot trend in B2B social media, with platforms like TikTok and Instagram Reels seeing massive growth in popularity. This type of content is ideal for capturing the attention of busy B2B buyers, and B2B marketers can use it to showcase their products, services, and company culture in an engaging and visually appealing way.

Videos have a higher engagement rate than any other form of content on social media, and short-form videos are particularly effective because they are easy to digest and share. B2B marketers can use short-form videos to:

  • Educate their audience about their products or services
  • Share customer testimonials
  • Highlight company news and events
  • Promote special offers
  • And more.

In addition to being a great way to engage with potential customers, short-form videos can also be used to generate leads. By including a call to action in your videos, you can encourage viewers to visit your website, sign up for a free trial, or contact you for more information.

Here are a few tips for creating successful short-form videos for B2B social media:

  • Keep your videos short and sweet. The ideal length for a short-form video is between 15 and 60 seconds.
  • Use high-quality visuals and audio. Your videos should be visually appealing and easy to understand.
  • Focus on your message. Your videos should be clear and concise, and they should focus on one key message.
  • Use a call to action. Tell your viewers what you want them to do after watching your video.
  • Promote your videos. Share your videos on all of your social media channels, and include them in your email marketing campaigns.

By following these tips, you can create short-form videos that will help you reach your target audience, generate leads, and drive meaningful results.

Influencer Marketing With a B2B Twist

Influencer marketing has traditionally been associated with B2C marketing, but B2B companies are starting to recognize the potential of this strategy to reach a wider audience, build relationships, and generate leads.

B2B influencer marketing involves partnering with individuals or organizations that have a large following and are respected within the industry. These influencers can help to create awareness of your brand, generate interest in your products or services, and drive traffic to your website.

When choosing influencers to partner with, it’s important to consider their relevance to your target audience, their reach, and their engagement rates. You should also make sure that their values and personality align with your brand.

There are many ways to collaborate with influencers, such as:

  • Sponsored content: Influencers can create content that features your products or services and share it with their followers.
  • Product reviews: Influencers can review your products or services and share their honest opinions with their followers.
  • Webinars and events: Influencers can host webinars or events that are sponsored by your company.
  • Social media takeovers: Influencers can take over your social media accounts for a day or a week and share their own content.

Influencer marketing can be a powerful tool for B2B companies, but it’s important to do your research and choose the right influencers to partner with. By doing so, you can reach a wider audience, build relationships, and generate leads.

Here are some tips for successful B2B influencer marketing:

  • Set clear goals and objectives for your influencer marketing campaign.
  • Choose influencers who are relevant to your target audience and have a strong following.
  • Make sure that the influencers’ values and personality align with your brand.
  • Develop a clear and concise agreement with each influencer.
  • Measure the results of your influencer marketing campaign and make adjustments as needed.

Social Listening For Enhanced Customer Engagement

Social listening/ interactions

Social listening is a powerful tool in the hands of B2B companies seeking to enhance customer engagement. By actively checking social media platforms and gleaning insights into customer needs, preferences, and challenges, businesses can embark on proactive customer engagement strategies.

This process enables them to identify influential figures and brand loyalists, empowering them to make informed decisions regarding product development, marketing strategies, and customer service enhancements.

One of the key benefits of social listening is the invaluable understanding it provides about the target audience. By meticulously analyzing customer conversations, businesses unravel their customers’ interests, concerns, and obstacles. Armed with this knowledge, they can craft content, products, and services that resonate with their customers on a deeper level.

For instance, if a B2B company observes a recurring theme of discussions about an industry trend, they can capitalize on this opportunity by developing content that directly addresses the trend. This strategic move positions the company as an authority in the industry, fostering trust and credibility among its customers.

Beyond understanding customers, social listening unveils potential influencers and brand advocates. Influencers, with their substantial social media followings, have the power to shape the purchasing decisions of others. Brand advocates, fueled by their passion for a brand, willingly share their positive experiences, acting as organic ambassadors.

By identifying and collaborating with these influential individuals, businesses can exponentially expand their reach and generate a surge of leads. Influencers can effectively promote products or services to their loyal followers, while brand advocates serve as catalysts for positive word-of-mouth, amplifying the brand’s reputation.

Furthermore, social listening serves as a versatile tool for tracking marketing campaign performance and gauging customer satisfaction. By diligently tracking social media mentions of the brand, products, or services, businesses gain real-time insights into customer sentiment and campaign reception.

This feedback loop empowers them to make data-driven adjustments to their marketing strategies and address any customer concerns promptly, fostering an environment of enhanced customer satisfaction.

In essence, social listening empowers B2B companies to elevate customer engagement, delve into the depths of their target audience’s preferences, identify influential allies, assess marketing campaign effectiveness, and cultivate customer satisfaction. By embracing this powerful tool, businesses can efficiently and confidently navigate the ever-evolving landscape of customer interactions.

Account-Based Marketing (ABM) on Social Channels

Account-Based Marketing (ABM) is a targeted marketing strategy that focuses on building deep, personalized relationships with a select group of high-value accounts. Social media provides an excellent platform for ABM as it allows businesses to connect with and engage with their target accounts in a meaningful way.

There are several benefits to using social media for ABM. First, social media allows businesses to reach their target accounts directly. Second, social media provides a wealth of data and insights about target accounts, which can be used to create personalized content and campaigns. Third, social media allows businesses to build relationships with target accounts over time, which can lead to increased brand loyalty and sales.

To create successful ABM campaigns on social media, businesses should first identify their target accounts. Once target accounts have been identified, businesses can create personalized content and campaigns that appeal to their specific interests and needs. Personalized content can include things like tailored blog posts, infographics, videos, and social media posts.

In addition to creating personalized content, businesses should also engage with their target accounts on social media. This can be done by liking and commenting on their posts, sharing their content, and responding to their questions and comments. By engaging with target accounts, businesses can build relationships and trust, which can lead to increased sales.

Finally, businesses should measure the success of their ABM campaigns on social media. This can be done by tracking metrics such as reach, engagement, and conversions. By tracking these metrics, businesses can see what is working and what is not, and make adjustments to their campaigns accordingly.

Interactive And Engaging Content Formats

Interactive social media content

Interactive and engaging content formats are essential for capturing the attention of B2B buyers and driving engagement on social media. These formats can help to educate, entertain, and inspire your audience, while also providing valuable insights into their needs and interests.

Some popular interactive and engaging content formats for B2B social media include:

Interactive polls, quizzes, and surveys allow you to gather feedback from your audience and get them involved in your content. This can be a great way to generate leads, conduct market research, and build relationships with your customers.

Augmented reality (AR) and virtual reality (VR) can be used to create immersive experiences that allow your audience to interact with your products and services in a realistic way. This can be a great way to showcase your products and services and to provide your audience with a memorable experience. Especially with the introduction of the Apple Vision Pro, getting ahead of the game with experiences designed for the early and future adopters of the headset will be a strong move.

Gamification elements can be used to add an element of fun and competition to your social media content. This can help to keep your audience engaged and coming back for more.

Live Q&A sessions, webinars, and virtual events are a great way to connect with your audience in real time and answer their questions. This can help to build trust and credibility with your audience and to position your business as a thought leader in your industry.

Interactive infographics, animated videos, and other visually appealing formats can help capture the attention of your audience and make your content more memorable. This can be a great way to share complex information clearly and concisely.

By using these interactive and engaging content formats, B2B businesses can drive engagement and growth on social media. These formats can help to educate, entertain, and inspire your audience, while also providing valuable insights into their needs and interests.

Emphasis on Original and Authentic Content

In the ever-evolving landscape of B2B social media, it’s no longer enough to simply curate and share content from other sources. To truly stand out and engage your target audience, it’s essential to prioritize the creation of original and authentic content that resonates with your brand’s values and messaging.

One of the key benefits of original content is that it allows you to establish your brand as a thought leader in your industry. By sharing unique insights, perspectives, and expertise, you can position your business as a trusted resource and attract potential customers who are seeking valuable information. Original content also enables you to showcase your brand’s personality and culture, creating a deeper connection with your audience and fostering a sense of community.

Authenticity is equally important in building trust and credibility with your B2B audience. Avoid creating content that feels overly promotional or sales-driven. Instead, focus on providing genuine value to your followers by sharing behind-the-scenes glimpses of your company, employee spotlights, customer success stories, and industry-related news and updates. Transparency and honesty are essential in building long-lasting relationships with your customers.

User-generated content (UGC) is another powerful way to leverage the authenticity of your customers and create a sense of community. Encourage your customers to share their experiences with your products or services, whether through social media posts, reviews, or testimonials. Featuring UGC on your social channels not only adds variety and authenticity to your content mix but also serves as social proof, building trust and credibility among potential customers.

Employee Advocacy Programs

This is a great way to boost brand awareness, generate leads, and build relationships with customers. By encouraging employees to share company-related content on their personal social media accounts, businesses can tap into a wider audience and create a more authentic and credible online presence.

To create an effective employee advocacy program, it’s important to first identify talented creators within your organization. These are employees who are passionate about the company and its products or services, and who have a strong social media presence.

Once you’ve identified these employees, provide them with training and resources to help them create high-quality, engaging content. This could include tips on writing effective social media posts, creating visually appealing graphics, and using social media analytics to track their progress.

It’s also important to acknowledge and reward employees for their contributions to the program. This could be done through public recognition, such as shout-outs in company newsletters or on social media, or through more tangible rewards, such as gift cards or bonuses.

By implementing an effective employee advocacy program, businesses can leverage the power of their employees’ social networks to reach a wider audience, build relationships with customers, and ultimately drive business growth.

Leveraging AI for Personalized Customer Experiences

AI (Artificial Intelligence) has emerged as a powerful tool for businesses seeking to deliver personalized customer experiences. In the realm of B2B social media, AI can play a pivotal role in enhancing customer engagement and driving business growth.

One of the key ways AI can be leveraged is through AI-powered analytics. By analyzing vast amounts of customer data, businesses can gain deep insights into customer preferences, behaviors, and pain points. This knowledge empowers businesses to tailor their social media content, interactions, and offerings to meet the specific needs and interests of their target audience.

Chatbots and virtual assistants are other AI applications that can significantly improve customer experiences. These automated tools can provide real-time assistance, answer customer queries, and guide customers through various processes, offering a seamless and efficient experience.

By incorporating chatbots and virtual assistants into social media platforms, businesses can make sure that customers receive prompt and personalized support, enhancing overall satisfaction and loyalty.

Personalizing social media content and ads is another effective way to leverage AI for customer engagement. By using AI algorithms, businesses can analyze customer data and preferences to deliver highly relevant and targeted content. This approach increases the likelihood of capturing customer attention, generating leads, and driving conversions.

Finally, AI-generated recommendations can further enhance customer experiences by suggesting relevant products, services, or content based on individual preferences. This level of personalization demonstrates a deep understanding of customer needs and interests, fostering a sense of value and connection with the brand.

Leveraging AI for personalized customer experiences is a crucial strategy for B2B businesses seeking to thrive in the competitive social media landscape. By harnessing the power of AI-powered analytics, chatbots, personalized content, and recommendations, businesses can create deeper connections with customers, drive engagement, and ultimately achieve sustainable growth.

Conclusion

Needless to say, the B2B social media landscape is in a perpetual state of flux, which means brands need to remain vigilant and adaptable to the ever-shifting trends. By incorporating these emerging trends into your B2B social media strategy, you position your business for success, driving engagement, fostering growth, and ultimately achieving your overarching business objectives.

Embrace innovation, think a few steps ahead (and outside of the box), and leverage the power of social media to connect with your target audience, build meaningful relationships, and drive business growth.

The post 7 Hottest B2B Social Media Trends to Drive Engagement and Growth in 2024 appeared first on NoGood™: Growth Marketing Agency.

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Tips for Creating a High-Converting B2B Performance Marketing Campaign https://nogood.io/2024/02/29/b2b-performance-marketing/ https://nogood.io/2024/02/29/b2b-performance-marketing/#respond Thu, 29 Feb 2024 09:52:42 +0000 https://nogood.io/?p=29413 What is B2B Performance Marketing? Think of B2B performance marketing as your GPS in the world of business-to-business dealings. It’s a data-driven approach that focuses on achieving specific, measurable outcomes....

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What is B2B Performance Marketing?

Think of B2B performance marketing as your GPS in the world of business-to-business dealings. It’s a data-driven approach that focuses on achieving specific, measurable outcomes. Whether it’s generating leads, conversions, sales, or even awareness, every action is aimed at contributing directly to your bottom line. And in the B2B realm, where decisions are weighed heavily and made by more than one pair of hands, this approach is not just nice to have; it’s a must-have.

The beauty of B2B performance marketing lies in its ability to turn insights and learnings into actions. By leveraging channels like SEO, PPC, content marketing, and social media advertising, we’re not just shouting into empty space. We’re using experimentation to engage in meaningful conversations with potential business customers, using data to guide us every step of the way.

Now, you might wonder, “Isn’t all performance marketing the same?” Well, not quite. B2B and B2C marketing might share a stage, but they play very different roles.

B2B marketing is similar to a chess game. It’s strategic, with longer sales cycles and higher stakes. You’re dealing with multiple decision-makers, oftentimes, each with their own set of concerns and criteria. The challenge here, among navigating ever-changing stakeholders and evolving goals, is to nurture these leads through a complex journey, using targeted content to address their specific needs at each stage.

B2C marketing, on the other hand, is more like checkers. It’s faster paced and the strategies here are aimed at rapidly capturing the consumer’s attention to drive them towards an immediate conversion event like a purchase or other action.

This distinction is crucial because it helps shape our approach to performance marketing. In B2B marketing, it’s not just about making a sale; it’s about establishing trust and proving value over time.

At the end of the day, the heart of B2B performance marketing serves one purpose – increasing conversion rates. This is where we can transform potential into profit and drive tangible results for businesses.

But, how do we get there? It starts with personalization. By identifying value propositions and establishing personas, we understand our audience’s unique needs and preferences, and we can tailor our messages to resonate deeply with our targeted personas. Then, we cast our net across multiple channels, ensuring we are serving ads where our audience is speaking their language.

Content is king here, but not just any content. What works is content that is value-driven and educates and informs. Some effective examples of this type of content are downloadable PDFs or articles such as white papers, case studies, and industry insights that speak directly to the challenges our audience faces.

And, of course, we can’t forget about measuring and analyzing performance results. This is our compass, guiding us through the wilderness of marketing strategies. By continuously measuring and optimizing our efforts, we ensure that every step taken is a step closer to our goal.

The 7 P’s of B2B Marketing

To navigate the world of B2B marketing successfully, it is important to familiarize yourself with the 7 P’s of B2B marketing. These fundamental principles will help guide your strategy, ensuring that every decision and action aligns with the north star of connecting with your business audience.

  • Product: Learn to customize your products/services to solve the unique puzzles faced by B2B buyers. Each business (especially among different industries) will face its own challenges and have its own nuanced factors to consider.
  • Price: Setting your prices isn’t just about numbers; it’s a balancing act that showcases the value you bring to the table, making sure B2B companies see the bang they get for their buck. It’s important to highlight the bottom-line impact the business will see from using your product/service. This is a great place to talk about ROI to offset the focus on the pricing.
  • Place: Finding the right channels to connect with B2B businesses is like choosing the perfect fishing spot; it’s where you’ll catch your biggest leads. Find your audience where they are. There are several factors to consider when selecting which paid media channels to run on for a B2B business, such as:
    • Target Audience Presence: Identify where your B2B audience spends their time online. LinkedIn, for example, is optimal for reaching professional audiences
    • Content Format Compatibility: Choose channels that best support your content format, whether it’s video, text, infographics, or webinars
    • Budget Considerations: Evaluate the cost-effectiveness of each channel. Some platforms may offer a better ROI for B2B campaigns
    • Industry Trends: Stay abreast of where competitors and industry leaders are most active, which can indicate effective channels for your sector
    • Customer Journey Stage: Select channels that align with the stages of your customer journey, from awareness through decision-making
    • Measurability and Analytics: Opt for platforms with robust analytics to measure campaign performance and optimize for better results
    • Channel Reach and Engagement: Assess the reach and level of engagement potential customers have with the platform
    • Ad Format Flexibility: Consider channels that offer a range of ad formats to creatively showcase your value propositions
    • Integration Capabilities: Look for platforms that can integrate seamlessly with your other marketing tools and CRM system
    • Compliance and Brand Safety: Ensure the channel aligns with your brand values and complies with industry regulations
  • Promotion: Here, content is your megaphone. Crafting strategies that resonate with potential customers is key to the success of your efforts. Understand the competition’s approach, develop intentional buyer personas, identify value propositions and pain points, and draw your audience closer with well-thought-out, purposeful content.
  • People: Your sales teams and customer service folks are the navigators of the buyer journey–the frontline forces who can provide detailed customer feedback, which serves as a growth loop that can help direct your future strategies. Cross-team communication can help identify points of weakness in the marketing funnel or areas where additional information is warranted in your content.
  • Process: Streamlining your sales funnels and purchase decisions is crucial for guiding customers from initial interest to final purchase. By optimizing the process, you increase conversion rates throughout the marketing funnel, moving prospects from “just looking” to “just bought.”
  • Physical Evidence: Case studies, white papers, and testimonials are examples of downloadable content that serve as trust-building tools, guiding hesitant or uninformed prospective customers toward confidence in a business’s offerings. They provide concrete evidence of a product or service’s value, showcasing its effectiveness and reliability.

Each of these elements plays a pivotal role in the grand scheme of B2B performance marketing and are all individual levers to experiment with throughout the growth process. Experimentation with each one of these levers can lead to faster learnings that will ultimately drive growth for your business.

The 7 P's of B2B marketing

Crafting a B2B Performance Marketing Strategy

Creating a B2B marketing strategy that resonates with your audience and drives results requires a deep understanding of the landscape and the unique challenges of the B2B buying journey. Unlike the typically shorter path in D2C, the B2B journey is longer and more complex, necessitating a different approach to push prospects along the buying journey. This means providing a lot more information about how the decision to purchase will drive business results that contribute to the bottom line.

Identifying your target audience and understanding the buyer journey are foundational steps. It involves delving into who your ideal customers are, the challenges they face, and how they make decisions. This understanding informs every piece of content you create and every interaction you have with your audience. Many businesses see success with account-based marketing (ABM) and use a suite of tools to bolster their targeting approaches. Here’s a short list of tools if you’re interested in taking an ABM approach:

  • LinkedIn Ads: LinkedIn offers powerful targeting options for B2B marketers, allowing you to target ads based on company size, industry, job title, seniority, and more. With LinkedIn’s extensive professional network, you can reach decision-makers and influencers within your target accounts effectively.
  • Demandbase: Demandbase is a comprehensive ABM platform that provides account-level targeting capabilities. It uses proprietary technology to identify and target specific companies based on firmographic data, website engagement, and intent signals, enabling personalized campaigns tailored to each target account.
  • RollWorks: RollWorks is an account-based platform that combines account-based advertising with account-based data and sales automation to identify and engage target accounts across multiple channels, including display, social, email, and web.
  • Terminus: Terminus is a leading ABM platform specializing in targeting and engaging high-value accounts. It offers a suite of targeting tools, including account-based advertising, email marketing, and web personalization to reach key decision-makers and influencers within target accounts.
  • 6sense: 6sense is an AI-powered ABM platform that uses predictive analytics to identify and prioritize target accounts based on their likelihood to buy. It provides insights into account behavior and intent signals, enabling you to deliver personalized experiences and targeted campaigns to the most promising prospects.

Another key factor in a successful B2B Performance Marketing approach is developing a content strategy that addresses the needs and pain points of B2B buyers. This is about crafting a narrative that directly addresses your audience’s needs and challenges. Whether through whitepapers, videos, or infographics, your content should educate, engage, and inspire your audience throughout the buyer journey.

Selecting the Right Performance Marketing Channels is crucial. This involves choosing channels where your audience is most receptive, such as SEO, email marketing, social media, and native advertising. Each channel serves a different purpose, from visibility to engagement, and should be prioritized based on your goals and resources.

In essence, crafting a B2B marketing strategy is about connecting the dots between understanding your audience and delivering the content they need to nurture them throughout the buying journey while utilizing the channels where they’re most likely to engage.

Delivering content to an audience

It’s a deliberate process that requires insight, creativity, and precision. By focusing on these core elements, you lay the groundwork for a strategy that not only reaches your target audience but also drives them toward action, ultimately delivering the results your business seeks.

Performance Marketing Tactics for B2B

SEO Strategies Tailored to Organic Search and B2B Keywords: B2B buyers will often conduct extensive research before making purchasing decisions. To ensure your brand is visible during this research phase, your SEO strategy should focus on optimizing your website and content for relevant B2B keywords. This involves conducting thorough keyword research to identify the terms and phrases your target audience is using, and then strategically integrating them into your website copy, blog posts, and other content (whitepapers, case studies, etc.). Additionally, optimizing technical aspects of your website, such as site speed and mobile responsiveness, can further enhance your search visibility and improve user experience.

Looking for a full list of SEO optimization strategies?

We’ve already discussed the importance of content marketing as a powerful tool for providing value and building trust throughout the buyer journey. In addition to the downloadable content listed above, another great way for businesses to provide informative content is to create and publish regular blog posts and articles that address common pain points and demonstrate your expertise.

These types of content not only educate your audience while encouraging them to come back for more, but this content will also position your business as a thought leader in the space.

As with all performance marketing strategies, it is pertinent to ensure that your data collection is top of mind. Conversion tracking should be set up across all channels and pages, and in the cookieless world we’re entering, you should be collecting zero-party data wherever possible. Here’s a great resource on how to implement a zero-party data strategy. 

Lastly, building a community through social media is another tactic that can help prove thought leadership and establish your business as a trusted resource in your industry. It’s crucial to develop a social media strategy that fosters audience engagement and brand awareness. Although B2B decision-makers may not spend as much time on social media as their B2C counterparts, platforms like LinkedIn and Twitter still play a crucial role in the B2B marketing landscape.

Here, you can share content, engage with industry influencers, and participate in relevant conversations. Additionally, consider leveraging paid social advertising to target specific B2B audiences and amplify your brand’s reach. By consistently sharing valuable content and actively engaging with your audience, you can build brand awareness, establish authority in your industry, and generate leads for your business.

Measuring Success in B2B Performance Marketing

Measuring success

With all these efforts to build and engage an audience, it’s vital to set clear marketing goals that align with your overall business objectives and define B2B marketing KPIs so that you can measure and track what your success looks like. Whether your aim is to increase lead generation, boost brand awareness, or drive conversions, clearly defined goals provide direction and focus for your marketing efforts.

Additionally, identifying key performance indicators (KPIs) specific to B2B marketing—such as lead-to-customer conversion rate, marketing-qualified leads (MQLs), and customer lifetime value (CLV)—allows you to measure progress and gauge the success of your campaigns accurately.

Ensure that you have set up your analytics backend properly with the appropriate tools for your business. Generally speaking, Google Analytics is a powerful tool for tracking and analyzing website traffic, user behavior, and campaign performance.

By implementing tracking codes and setting up conversion goals, you can gain valuable insights into how visitors interact with your site and which marketing channels drive the most engagement and conversions. Analyzing metrics such as bounce rate, time on page, and conversion rate helps you understand buyer behavior and identify areas for optimization.

Now equipped with data from Google Analytics and other analytics platforms, you can make informed decisions about where to allocate your budget to achieve the highest return on investment (ROI). By continuously monitoring campaign performance and comparing results against your predefined KPIs, you can identify underperforming channels or tactics and reallocate resources to those that drive the greatest results.

Whether it’s scaling up investments in top-performing channels or experimenting with new strategies to improve performance, data-driven decision-making allows you to optimize your marketing spend and maximize ROI over time.

Conclusion

In summary, B2B performance marketing is a calculated journey aimed at driving conversions and value for businesses in the short and especially long term. It’s the light guiding marketers toward specific, measurable outcomes that directly contribute to the bottom line.

Understanding the 7 P’s of B2B marketing is crucial for crafting a successful strategy, as it ensures alignment with the business audience and their unique needs. Effective targeting through tools like LinkedIn Ads and 6Sense enables marketers to engage high-value target accounts effectively, driving personalized campaigns tailored to each account’s needs. Additionally, a robust content strategy that addresses the needs and pain points of B2B buyers is essential for nurturing leads throughout the buyer journey.

Finally, measuring success through clear marketing goals, carefully defined KPIs, and analytics tools like Google Analytics allows marketers to use data-driven insights to continuously optimize campaigns and maximize ROI.

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The Ultimate Guide to Leveraging AI in B2B Marketing https://nogood.io/2023/10/17/ai-b2b-marketing/ https://nogood.io/2023/10/17/ai-b2b-marketing/#respond Tue, 17 Oct 2023 08:57:30 +0000 https://nogood.io/?p=28566 Transform B2B marketing with AI. Learn strategies for personalization, sales funnel optimization, and maximizing ROI.

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Raise your hand if you’ve been hearing about generative AI everywhere and from everyone. If you’re a B2B marketer reading this right now, you’re definitely raising your hand, and for good reason. AI, i.e., Artificial Intelligence, is something we’ve all been hearing about for the past year or so. However, it’s always been semi-elusive. You’ve likely been asking yourself: “What is Artificial Intelligence?” “How should I be using Artificial Intelligence?” “Does Artificial Intelligence work for B2B marketing?” “Does Artificial Intelligence actually provide valuable insights?” “Will Artificial Intelligence make my life as a marketer easier?”

Well, not to worry, because you’re about to get the ultimate guide to leveraging AI in B2B marketing. You’ll learn how AI is used in the B2B marketing landscape, what role AI can have in the B2B marketing sales funnel, and how AI affects B2B marketing campaigns and processes.

In an attempt to not put the horse before the cart, let’s first talk about what AI is. Artificial intelligence refers to the development of computer systems that can perform repetitive tasks that typically require human intelligence. Think recognizing patterns, learning from data, providing data-driven insights, and making decisions. AI plays a critical role in automating processes, optimizing marketing campaigns, and delivering personalized experiences to target audiences.

How is AI used in B2B marketing?

When you’re talking about B2B marketing, the goal is sales. But how do you get to sales? How do you get the big fish? Traditional B2B marketing suggests you use account-based marketing, lead generation, and personalization. Thanks to AI, there is now a world beyond traditional B2B marketing strategies, so much so that 96% of executives say generative AI is a hot topic of discussion with their boards.

Marketing Analysis

When it comes to B2B marketing, the goal is to create segmentation and personalization with your paid media strategist, CRM strategies, content marketing, and sales tactics. The only real way to close the big deals is to understand who your audience is. Prior to AI, being a data analyst in a B2B SaaS company required a team of people who crunched numbers all day. Now, AI can do all of the hard work on a consistent basis.

Imagine this, you want to understand what time of day a person with a specific job title clicks on your ads, visits the page, and hits “request a demo.” Now, instead of relying on dashboards built into Salesforce to provide you with actionable insights, you can automate the entire process. No more surveys and customer interviews. Now, you can get the high-quality data you need to plan out marketing strategies that will actually work.

This means less money spent on ads, higher ROAS, and clients with a longer LTV. AI can unlock data that is necessary in B2B marketing, such as cohorts that are likely to schedule a demo, which online customer is more likely to engage, and what times you need the B2B customer to engage to have the highest success rate.

Content generation

B2B marketers tend to focus on one thing for brand awareness: content, content, content. Why? Because in B2B, brand awareness means B2B sales. Content is king because it’s in everything you present to your potential customers.

Top 5 uses for generative AI according to marketers:
1. Basic content creation
2. Write copy
3. Inspire creative thinking
4. Analyze market data
5. Generate asset images

As a B2B marketer, you’re constantly churning out marketing content such as blogs, ebooks, ad copy, etc. It’s the way your B2B business gets discovered. Turning to an AI platform such as ChatGPT can significantly help your productivity and can even inspire new ideas. Leverage generative AI tools to personalize your high-quality content, feed it cohorts to come up with ad copy, or even use it to write your blogs (just remember to add a human touch).

B2B audience insights & predicting analytics

AI-driven tools can analyze vast amounts of data to gain customer insights into buyer behavior, preferences, and demographics. By harnessing these insights, B2B marketers can create highly targeted and personalized content, improving the chances of engagement and conversion.

AI algorithms can predict future trends and behaviors based on historical data. In B2B marketing, predictive analytics help identify potential leads and guide sales teams toward the most promising prospects.

Essentially, this provides data analysis at scale. AI has the capacity to process and analyze vast volumes of data far more quickly and accurately than humans can. This includes data from various sources, such as website interactions, social media engagement, email interactions, and historical sales data. By aggregating and analyzing this data, AI can uncover patterns and trends that might go unnoticed through manual analysis.

What is the role of AI in the B2B sales funnel?

B2B is all about sales, right? B2B marketing creates a B2B sales funnel. The funnel gets filled with prospects, whether from organic traffic, paid media, or outbound calls; there is a way to fill your sales pipeline with more qualified leads that will hopefully turn into customers.

Get personalized

The name of the game is prospecting. But how can you ever really know what a prospective buyer wants to see? AI can analyze individual customer preferences and behavior to personalize content recommendations. This goes beyond simply addressing the recipient by name; it involves tailoring the entire content experience to match a customer’s interests and needs. This kind of personalization at scale allows the sales team to deliver content and recommendations to a large audience, fostering stronger connections with potential clients.

Improve sales data analytics

Thanks to predictive analytics, AI can gather deep insights into customer behavior and preferences to help your team make better decisions about how to approach each interaction. Furthermore, the problem of never having clean data to make those decisions, consider it gone.

AI-powered tools can automatically clean and enrich sales data. This includes removing duplicate entries, standardizing data formats, and filling in missing information. Clean and enriched data ensures that sales teams are working with accurate and complete information.

AI can also provide your B2B sales team with forecasting models that use historical sales data, market trends, and other relevant factors to predict future sales performance accurately. These forecasts help businesses plan strategy, allocate resources, and set realistic sales targets.

Qualify leads and lead scoring

What is the likelihood that a prospective lead will actually convert? It’s a trick question, but even if you think you know, you never really know. Therefore, you could be spending time on a prospect that could be wasted time. AI can help when it comes to lead scoring and qualifying promising leads. How? AI algorithms can automatically score and prioritize high-quality leads based on their likelihood to convert. This ensures that sales teams focus their efforts on leads with the highest potential, increasing efficiency and conversion rates.

To take it one step further, AI can track leads and prospects through the sales funnel, providing insights into where leads are getting stuck or dropping off. This information guides marketing efforts to optimize the sales process and improve conversion rates.

How does AI affect B2B marketing processes?

So now we know AI is powerful. But how powerful? 58% of marketers whose companies use generative AI for content creation said increased performance is the top benefit. That means, by using AI, the marketing processes in your company can improve tremendously.

Scale

Scaling your company is hard work. Luckily, with AI, scale isn’t a problem like it used to be. The time that it would take a team to complete a task can simply be cut in half. Your AI software can consume far more information than a single human or marketing team. It can analyze thousands of leads at a time, create endless personalized messages, and predict trends you need to get ahead.

Continuous optimization

Artificial Intelligence is just that: computer learning. The algorithms are constantly evolving, learning, and getting better. AI can optimize paid media, leaky funnels, drop-off points, and more by consistently getting better at what it does. If you leverage AI, you’ll be able to stay ahead of the curve before you even realize you’re behind it.

Artificial Intelligence is not just a buzzword; it’s a transformative force in the world of B2B marketing. From refining customer insights to automating processes and enhancing the efficiency of sales teams, AI empowers businesses to stay competitive and drive growth. As AI continues to evolve, its role in B2B marketing will only become more significant. Embracing this technology and harnessing its capabilities is no longer an option but a necessity for businesses looking to thrive in the digital age. So, start exploring the world of AI in B2B marketing today, and prepare to reap the rewards of innovation and progress.

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The Next Stage of B2B Lead Gen: The Role of Community https://nogood.io/2023/03/09/b2b-lead-gen/ https://nogood.io/2023/03/09/b2b-lead-gen/#respond Thu, 09 Mar 2023 23:21:16 +0000 https://nogood.io/?p=26474 Don’t worry about new acronyms, this one is exactly what it sounds like. A B2B community is simply a group of people or businesses that have a common goal, focus, or problem that they are working on.

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What is a community? Simply put, a community is a group of people with similar interests, characteristics, or sharing common goals. It is a place where people are able to discuss relevant ideas with one another and know that they will be understood and possibly even have their problems solved.

So what does that have to do with Business-to-Business, or B2B, marketing?

Traditional B2B marketing is rooted in a single goal: getting leads at all costs. Leads fuel the sales cycle, which, in turn, leads to a healthy revenue pipeline. Unfortunately, outside of outbound outreach, the typical sales team will look to marketing to feed their pipeline. That leaves marketers with a huge gap to fill; so much so that 78% of a marketer’s success is measured by how much they influence the overall sales pipeline.

To fill this gap, marketers turn to the traditional strategies used over and over again in B2B marketing: account-based marketing (ABM), research-based marketing, and nurture campaign marketing. However, community is somewhat of an untapped resource when it comes to B2B marketing.

Introducing Community-Based B2B Marketing (CBM)

Don’t worry about new acronyms, this one is exactly what it sounds like. A B2B community is simply a group of people or businesses that have a common goal, focus, or problem that they are working on. When it comes to B2B marketing, a community can span from people with the same job titles that have run into similar problems and communicate through a group on Linkedin, to a TikTok community that is learning how to DIY home projects from a business that provides the services. The point being, all of these people have a problem they are facing and they lean on their community to find solutions.

B2B community marketing can come in all different forms. Communities can happen via Slack, Discord, TikTok, or Whatsapp, or even in person at panels, lectures, and events. However they gather, B2B companies that are looking for new ways to penetrate their market need to insert themselves into the conversation wherever their community is.

What are the benefits of a B2B Community for the business?

  1. Fosters lead generation and upsell: When you build a community that has current clients, potential clients, or even cold audiences, it’s an opportunity for the business to help the clientele understand the value of the product. Rather than selling a product directly, you allow the community to lean on each other and learn about the product from one another.
  2. Help the audience: Most consumers looking for a B2B solution have a problem that they need solving, this is the opportunity to be helpful. Rather than simply selling a product, take this as an opportunity to educate the potential customer on the benefits, and upsell current clients on what’s coming next.
  3. Easy way to gain insight: B2B businesses need to turn to NPS surveys, customer interviews, or even incentives to get real data from their customers. Communities are a way to gather intel about the client challenges, goals, and product information.

What are the benefits of a B2B Community for the consumer?

  1. Knowledge: Communities take the opportunity to gain knowledge from one another. If a community is fostered specifically around a product or a business, the people in that community will likely turn to gain knowledge.
  2. Networking: In the B2B world, networking is crucial. People with similar interests, job titles, companies, etc. always want to network and “be in the know.” A community, especially an online community, helps people to be able to network with whomever and whenever they want.
  3. Innovation: Communities thrive off of ideas. Sharing ideas within the community allows the participants to innovate within their own respective roles.

Traditional B2B Strategy vs. Community B2B Strategy

To understand the power of community in B2B marketing, let’s remember the basics:

What is lead generation in B2B?

The goal of B2B lead generation is to allow other businesses to remember your brand, understand the value it can bring to their business, and convert them into customers. Marketers want to be able to reach decision makers who have the power to act, drive engagement with those audiences, and build relationships along the way.

Traditional B2B Strategy:

Traditionally, B2B marketing has relied on a variety of strategies to reach potential customers and promote products or services. The traditional marketing and sales funnel tracks the various stages of a revenue opportunity, when someone becomes a lead, an opportunity and eventually either a closed/won or closed/lost deal. The marketing team focuses on getting as many qualified leads as possible into the top of the funnel. The typical strategies to get leads through the funnel include:

Paid media:

From Linkedin to Google Search, B2B companies will pour hundreds of thousands, if not millions of dollars into digital advertising every year in the hopes of gaining a healthy pipeline. Though it can be successful, it takes months of experimentation, targeting refinement, and creative A/B testing to get a cost per customer acquisition down, and revenue up. Most companies will likely have to hire outside agencies to be able to compete.

Drip or Nurture Campaigns:

B2B marketers will send nurture campaigns to leads that have gone cold to get them to turn into paying customers. Though email marketing might be considered the cornerstone of B2B marketing, companies would need to build teams around email marketing specifically to become successful.

Expos or Trade Shows:

Trade shows and exhibitions are a popular way for B2B companies to showcase their products and services to a large number of potential customers in one place. However, trade shows are a huge expense and don’t often lead to many qualified leads.

The bottom line is, these things all take time and money.

In 2022, $26 billion was spent on US-based B2B marketing and by the end of 2023, that number will be over $30 billion. So, short of spending millions of dollars to compete, how will B2B companies compete?

Community B2B Strategy:

Community B2B marketing is a more recent approach that focuses on building and nurturing relationships with potential customers through online communities and social media. This approach emphasizes engagement and connection with potential customers, rather than simply promoting products or services. Potential customers are tired of being sold products, they want to understand value

Before purchasing a product, 27% of potential customers use dedicated brand communities to research the product.

Some of the key strategies used in community B2B marketing include:

Online communities:

Many B2B companies are now using online communities, such as forums, TikTok, LinkedIn groups, and Facebook groups, to connect with potential customers and answer their questions, offer advice, and build relationships. Community B2B marketing can be a cost-effective way to reach and engage with potential customers, especially if you are targeting a specific industry or geographic region.

Social media:

B2B companies are also using social media platforms such as LinkedIn, Twitter, and Facebook to engage with potential customers and build their brand. Online communities and social media platforms have a much larger reach than traditional B2B marketing tactics, making it easier to connect with a wider audience and get better engagement.

Content marketing:

Community B2B marketers often use content marketing tactics such as blogging, podcasting, and creating videos to provide valuable information to potential customers and build relationships with them. By providing valuable insight, brands can build personal relationships with potential customers.

What steps should you take to Build a B2B Community?

Now the fun part, how to actually build a B2B community:

Figure out the “why”:

B2B communities need to have a purpose and be relevant. The community needs to bring value, be engaging, and keep your audience hooked. Figure out what you want the community to gain by joining. Is it an educational TikTok channel that shows people how to do something? Is it a Facebook or Linkedin group that helps solve work-related issues? Whatever the purpose is, a clear one will leave participants always wanting more from the brand.

Understand the goals:

Sure, a community is fun, but at the same time it is built to not only educate an audience but to drive sales. So, when building a B2B community it is important to keep KPIs in mind. What should the community achieve? It can be as simple as email signs up, but the goal has the be clear in order for the company to gain value as well.

Pick the platform:

Where is the conversation going to take place? Social media, podcasts, blogs, and forums are all options. The first thing to look for is where your potential customers hang out online. From there, build a relationship on that platform which can later expand to other platforms as well.

Invite the champions:

The best thing about building a B2B community is inviting the people! You can invite current clients, ideal clients, potential clients, and more. Create a profile of who the ideal member is and recruit the right prospects. This way, there is already a pool of potential customers to help marketing efforts.

Foster engagement:

Driving engagement is the most important thing about a community. Creating one and never engaging isn’t an option. It is up to the brand to engage with the community, answer questions, drive innovation, and become a go-to in the industry.

Promote:

Inviting members, asking for referrals, and engaging influencer marketing are all a part of promoting a B2B community. Incorporate the community into the brand and help drive community growth. A community can act as an asset for the brand, so it’s important to leverage it throughout the marketing funnel.

Layering B2B community marketing into an existing marketing strategy can set any brand up for success when it comes to lead generation. B2B communities are an essential way for businesses to connect with their target audience, improve customer engagement and acquisition, and actually bring value to their customers. Growing a B2B community helps brands gain first-hand feedback, retention, and an understanding of their user base. At their core, community members are brand ambassadors that will fuel your B2B lead generation!

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