Performance Branding Archives - NoGood™: Growth Marketing Agency https://nogood.io/category/performance-branding/ Award-winning growth marketing agency specialized in B2B, SaaS and eCommerce brands, run by top growth hackers in New York, LA and SF. Tue, 14 Jan 2025 13:21:59 +0000 en-US hourly 1 https://nogood.io/wp-content/uploads/2024/06/NG_WEBSITE_FAVICON_LOGO_512x512-64x64.png Performance Branding Archives - NoGood™: Growth Marketing Agency https://nogood.io/category/performance-branding/ 32 32 Ultimate Guide to Creative Testing for Paid Social Campaigns https://nogood.io/2025/01/14/creative-testing/ https://nogood.io/2025/01/14/creative-testing/#respond Tue, 14 Jan 2025 13:21:58 +0000 https://nogood.io/?p=44218 What’s the number one most important lever we have to drive success on paid social campaigns? Based on the title of this blog you probably guessed it – creative. To...

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Graphic illustrating the impact creative can have on a paid social campaign

What’s the number one most important lever we have to drive success on paid social campaigns? Based on the title of this blog you probably guessed it – creative. To set yourself up for success, your brand needs to have a clear vision for the creative, a data-driven testing strategy, and an execution plan that’s scalable. Although creative has always been imperative for success, it’s increasingly important due to the evolution of social platform algorithms in recent years.

If you wanted to ensure you were targeting your desired users several years ago, the best strategy was to design hyper-specific audiences based on interests, behaviors, or past purchases. But in a post-iOS 14 world, platforms have responded by introducing and expanding campaign types enabled by increased automation; Advantage+ campaigns are now top performance drivers on Meta, and Pinterest recently released a similar product.

With these changes, advertisers have less visibility and control over user targeting. This phenomenon has created the common phrase, “creative is the new targeting.” At this point, the best way to reach a desired audience is to craft creative tailored to them instead of using particular targeting dimensions at the ad set level.

For now and the foreseeable future, we still have control over the creative we put into the market and how we create iterations based on performance. We recommend putting time and effort into crafting a strategy that is scalable on paid platforms and reaches your target users.

We’ve already mentioned the three things you really need for winning creative: a clear vision, data-driven testing, and a scalable execution plan. Let’s dive into the details for each of these key 3 aspects.

Graphic illustrating the three main pillars of creative testing

Clear Vision for Creative

You can have the most talented designers in the world, but if you’re unclear in the direction you give them, there’s no way you’ll be pleased with their output. It’s best to give your creative team specific guidelines so they know how much room they have to ‘play’ in.

Your team must know what you’ve done before, what worked, what didn’t, and how you want to evolve in this next phase. Using examples from other brands you admire and want to emulate is extremely helpful to bridge the gap between your descriptor words and the vision you want to achieve.

On top of the aesthetic vision, it’s important to align on the purpose of creative within your marketing strategy. Is it produced to look pretty, drive results, or both? If the answer is both, can you be more specific with ‘results?’ Do you want a certain CTR or CPA?

Drill down to what’s important to your particular business and how creative can help you achieve your overall goals. Once you feel solid in that, clearly communicate your needs to your team so they can pitch ideas that ladder up to your measurable goals.

Data-Driven Testing

Creative, by nature, tends to be subjective. You can put 10 people in a room, and they may all have different thoughts on what the ‘best’ creative is from a particular batch of assets. On the other hand, data is much more objective.

It’s normal and good for stakeholders to have hypotheses about what will resonate best with audiences and why, but at the end of the day, it’s crucial to rely on data to make decisions about what should stay live, what should be paused, and how we should iterate for future variations.

Tracking this performance in real-time with a creative matrix is a great way to make sure everyone on the team is aligned on what’s working and what isn’t.

Scalable Execution

Once you’ve established your vision for creative and committed to data-driven testing, you want to be able to execute your strategy at scale. As you test hypotheses methodically and with data to call your tests, prioritize speed over perfection.

The more tests you can run with actionable results, the more you’ll learn about your users. This is crucial to growing your business and meeting the overall goals you’ve set. It’s no secret that the special sauce to sustainable growth marketing is rapid experimentation.

Every time you launch creative, you should be iterating on something that’s performing well and introducing a net-new concept to market. It may feel safer to only churn out assets that resemble ads that have ‘worked,’ but if you rest on your laurels, you’ll never find the next great ad for your brand. If you balance safer bets with bigger ones, you’ll be able to scale your creative testing and unlock new learnings along the way.

Graphic illustrating how not to perform A/B testing

5 Most Common Mistakes to Avoid in Creative Testing

1. Strict A/B Testing

Several brands will only call tests after they’ve run extensive A/B testing. We value speed over perfection and believe once you’ve spent against test assets in their own environment (ad set or ad group), you should have sufficient learnings to understand if they’re resonating or not.

Most clients will look at conversions or revenue driven at efficiency metrics such as CPA, CAC, or ROAS to determine success. Rigid A/B testing will slow you down and hurt performance in the long run because it will take you longer to get actionable results.

2. Falling into the AI Optimization Trap

Many platforms, but especially Meta, have recently been pushing AI optimizations that alter your creatives. They do this with positive intentions by promising increased conversions if you check the boxes in the platform that will give them power to alter your creatives how they see fit.

This is a good idea in theory, but these optimizations often make your creative look sloppy, and it can create a poor experience for your users. We recommend keeping these turned off until Meta is able to significantly improve the product.

3. Not Creating Roadmaps

You should build out a roadmap of the tests you want to run for the next month and follow it diligently. If you can sign off on briefs from your team at the top of the month, and they have the time and freedom to execute against them in batches, they’ll be much more efficient.

This goes beyond giving approval on general creative themes/tests. If you can approve in-asset copy, products featured, and the test proposed, you’re setting your team up for more success. These roadmaps should be fluid to the point that if you have a million-dollar-idea that must be tested, it can be slotted in. But barring that incredible exception, align on briefs with your team and give them autonomy to execute.

4. Pausing Creatives Too Quickly

We’ve all been in a position when Total Biz isn’t doing well and we’re looking for places to cut spend. Inefficient creative testing for newly launched assets may be one of the first places you’d want to get back some easy efficiency gains.

We recommend keeping assets live for at least a week before pausing anything, although of course there may sometimes be exceptions. Give them a chance to succeed, and if they don’t, then feel free to pause them out.

5. Not Testing Enough

If your creative team has capacity, you should be testing new concepts and iterations of past performers every week. This is even more important ahead of tentpole periods to ensure you can make the most of high-converting times for the business such as BFCM for e-comm. You shouldn’t be afraid of trying something new – it just might work and unlock incremental conversions for the brand.

How Does This Come to Life?

Below is an example of what this might look like for a typical brand just starting out with creative testing.

This setup focuses on one audience, Prospecting, which consists of users who are not familiar with the brand. One campaign called “Top Performers” has all the assets that perform efficiently at scale; these are tried and true concepts. The majority of the budget goes to these assets because they’re so strong.

The second campaign is the creative testing campaign, which tests several concepts at a much lower budget. Top performers are copied and pasted or ‘graduated’ into the top performers ad set to compete against other tried and true concepts. As a general rule of thumb, 30% of spend should go to creative testing.

New concepts should be tested every week or every two weeks, and top performers should be variated on to generate even more revenue/leads/purchases for the business.

Table demonstrating an example of creative testing

Supercharge Your Strategy with Creative Testing

Now you’re prepared to build a creative strategy that is tailored to your business. First you’ll set a clear vision, then you’ll commit to data-driven testing, and finally you’ll build a scalable execution plan. One last word of advice – keep in mind that it’s not necessarily bad if creative ‘fails.’ Instead, this result gives you another learning that will help you optimize future variations to drive stronger results with your target audience.

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Social Media Marketing Trends & Predictions for Your Communities in 2025 https://nogood.io/2025/01/05/social-media-marketing-trends-2025/ https://nogood.io/2025/01/05/social-media-marketing-trends-2025/#respond Sun, 05 Jan 2025 23:59:39 +0000 https://nogood.io/?p=44060 2024 was a year full of unpredicted moments in the social space. Now, it’s time to buckle down and get ready for what 2025 has to offer.  One thing that...

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2024 was a year full of unpredicted moments in the social space. Now, it’s time to buckle down and get ready for what 2025 has to offer.

One thing that we know for sure – this is the golden era of social media where everything is about content. From long-form to short-form content, social media has changed the way people consume information and shop. Taking our findings from 2024, here are 8 social and community formats and concepts we predict will be trending in the new year.

1. Unhinged Content Will Rise

Personalities are outshining professionalism. In 2025, it pays to be creative instead of comfortable. Brands are stepping out of their comfort zones, showcasing their true brand voices to create authentic connections with their audiences. By creating a consistent narrative, brands become recognizable and remembered for what they say and do in a way that resonates with their customers.

In other words, it’s okay to push the boundaries a bit and be unexpected. The element of surprise will catch attention in the best way possible.

2024 Finding: Nutter Butter

Screenshot of Nutter Butter's TikTok page

The infamous Nutter Butter snack became an internet sensation almost overnight. Thanks to their TikTok account, the brand reached an entirely new audience with their disturbing, weird, and unhinged content. With the creation of characters like Aidan and Nadia, people were starting to enjoy the storyline, even though there’s no plot.

Not only have they gained millions of views using this strategy, but other brands like Dunkin began to take note and mimic a similar content style like them. People love a good story and personality – and unhinged content does just that.

2. Reactive Social Listening

Social listening is not just about solving problems anymore – it’s about playing along with what your customers are saying about you online and offline. Whether it’s in the comments section or in videos people make, brands will be reactive to the conversations people have about them.

Subtle hints or noticeable nods towards customer responses and reactions will continue to take place on brand channels. This is what it means to engage with your audience. Plus, it builds your community and develops trust as people see how much you care about their conversations.

2024 Finding: Chipotle

Pictures of two marketing ploys from Chipotle

Remember when Chipotle teamed up with Spirit Halloween to make Chipotle Halloween costumes? Or when Chipotle released cilantro soap? These stunts weren’t necessarily planned in advance – these ideas were created by you, the audience. There were viral memes going around the internet, lashing at how Chipotle was under serving their bowls, so instead of directly addressing a problem, they made light of the situation.

It takes a lot for a brand to accept constant backlash, but Chipotle threw it back at their customers and memefied themselves, creating a fork, napkin, and Chipotle bag costume. As for the cilantro soap, it was an old concept, but with fan demand, they brought it back for real. In 2025, we’re going to see more brands bring on and offline conversations to real life.

3. IRL Events Will Grow

Communities are on the rise more than ever, as well as IRL events. Events like popups, exhibitions, and meetups will continue to spread like wildfire among brands. This is especially key for brands who are online only or exclusive where they can bring their experiences to real life with current and potential customers.

This is also an opportunity for postable moments. The more people show up to an event, the more people will film content and post about it on their socials, making brands visible and growing their community.

2024 Finding: Art Basel in Miami

Picture of an influencer at an in-person event

The popular art exhibition became an influencer hotspot in 2024. Brands like Ulta and Stanley participated in this weekend event, flying influencers to record content and be a part of the moment. Influencers like Alix Earle – who is famous on TikTok – were able to post content from their perspectives like a GRWM, spots to see, and parties to go to.

People want to see more IRL events with their favorite brands. Due to the impact these events had, we’ll be seeing more opportunities to go to them.

4. Community > Influencers

As much as niche influencers are important to social strategies, there’s something we overlook – our customers. Communities are becoming more relevant and important as to reasons why someone commits to purchasing from a brand. Communities hold a certain advantage that niche influencers don’t – FOMO.

Customers are the ones who share those positive experiences about a brand with friends and family, prompting them to go to your brand and shop. Where influencers are already typically included in certain scenes, real customers are the ones experiencing a brand’s uniqueness, making others want to do the same.

2024 Finding: Chili’s Triple Dipper

Examples of multiple people posting videos with the same food trend

The appetizer of the year was the Chili’s Triple Dipper. They didn’t become popular again because of their marketing – it was because of their customers. One person decided to film themselves eating the meal, and with a simple post, it soon had a domino effect. Nowadays, content is made by everyone. It doesn’t take an influencer for something to be noticed and popular; things happen at the right moments at the right time.

What stands out from a non-influencer perspective is the FOMO – others want to participate in the trend of posting the Triple Dipper for the cheese pull bit. It’s becoming obvious when influencers are promoting something for a quick buck, despite their efforts to be as genuine as possible. That’s where customers come in to share their unbiased thoughts and opinions, which are often more respected and trusted on social media.

5. Continuous Growth of Social Commerce

Short-form content like TikTok has changed the way we shop. Many brands are using social media platforms like TikTok or Instagram as an outlet to sell their products. Since purchasing habits are now influenced by online content more than ever, posts will become more shoppable. Businesses both big and small can profit from the opportunity to use their online presence and visibility to push purchasing decisions.

Screenshots of online shopping and products through social platforms

Considering we’re in a tight spot regarding whether TikTok will officially be banned or not, we’ll likely begin to see other social media apps mimic a format like TikTok Shop to make their platforms more shoppable. Instagram, Pinterest, and Facebook have already integrated shopping into their platforms, but we predict fixes, revamps, and additions to what’s in place. The easier it is to shop, the more people will swarm to their platforms to do the same as TikTok Shop.

6. Participation in Cultural Moments

We’re going to see more brands tapping into big trends and cultural moments in 2025. The moments of the year like Moo Deng, brat summer, and demure caught the attention of many. What better way for a brand to attract an audience than speaking their lingo? If brands can correctly contribute to online conversations that are already happening in a way that’s fresh, people will enthusiastically engage with it.

2024 Finding: Duolingo

Picture of Duolingo mascots as a concert

This summer, Duolingo sent their employees in duo costumes to Charli XCX’s Sweat Tour. At first glance, it may seem silly and pointless, but it was a strategic guerilla marketing stunt. The birds were in the front row where everyone could see them, essentially getting others to post about them.

Yes, Duolingo did make a post about their appearance, but other fans did the majority of the marketing for them, making Duolingo some of the first posts to appear on TikTok when searching up “sweat tour” at the time.

It was a smart move because in August, brat summer was a popular trend and cultural moment for many. Duolingo decided to be a part of a conversation that was already happening, but found a way to bring a unique and fun twist to it while bringing it offline.

7. Employee Generated Content (EGC)

Employee generated content is on the rise. We’re seeing more brands showcase office content, boosting office culture and work life scenarios into social media. Customers love to see a behind-the-scenes look of who runs their favorite brands. Not only are employees some of the best ways to represent your brand – because they know everything about the brand – but they boost morale and trust, humanize your brand, and are cost effective.

2024 Finding: ClickUp

Screenshot of a TikTok video made by employees

The brand ClickUp uses their in-office team members to create engaging work relationship skits with roles like HR and sales to make their content more relatable. Creating skits without a production team shows originality and organic thought. This way, customers of a brand can enjoy the product/service and appreciate the people who are the brains behind it.

8. Outbound Community Engagement

Commenting as a brand creates a story for you. Corporate brands who comment on other pieces of content increase their visibility and add personality to a faceless brand. It makes you wonder why they’re there, but you’ll give their comment a like anyways and maybe reply or stalk their pages. The more a corporate brand comments, the more people can create a narrative for the faceless voice of the brand, giving it character and a reason for people to talk about it.

Screenshot of brand accounts engaging with videos on TikTok

No matter if the content is a viral video or calls out to a brand like yours, it’s a golden opportunity to comment and get some engagement with potential customers. There’s no harm in commenting. After all, the majority of people who consume content love to read the comments section for the juiciest opinions.

Social & Community Trends for 2025: Final Thoughts

In 2025, we expect to see lots of changes where brands will revisit and tweak their social strategies to meet the needs of their customers. Social media will continue to evolve where new formats and ideas will be brought to light, capturing the attention of consumers. One thing is for certain – nothing is permanent and brands will need to quickly adapt to these changes to appeal to audiences far and wide.

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Mastering Micro-Interactions for Better User Experience https://nogood.io/2024/12/19/micro-interactions-ux/ https://nogood.io/2024/12/19/micro-interactions-ux/#respond Thu, 19 Dec 2024 23:36:51 +0000 https://nogood.io/?p=43926 I once heard a designer say, “Good design is obvious, great design is invisible,” and its meaning has stuck with me ever since. This statement means that a great deal...

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I once heard a designer say, “Good design is obvious, great design is invisible,” and its meaning has stuck with me ever since. This statement means that a great deal of thought and effort goes into the things we don’t think about. Good design allows for minimal frustration and difficulty when completing a task. It will enable the user to interact with anything and immediately understand how to operate software, what to press, and how to quickly access the information they’re looking for.

Designers who tirelessly enhance user experience can be seen as doing the “invisible” work since they’re improving processes that non-designers might not realize are designed well. Micro-interactions, which I believe fall into this invisible design category, are a very subtle design detail that separates good design from great design.

What are Micro-Interactions?

Micro-interactions are exactly what they sound like: the small user interface (UI) details that are important for the quality of user experience with a product. More specifically, micro-interactions are trigger-feedback pairs, meaning that they have a trigger, either from the user or from the system, which prompts visual feedback through small changes to a user interface. Despite being small, these micro-interactions are very important for a few reasons.

Micro-Interactions to Encourage Engagement

Implementing micro-interactions is an easy way to create more user engagement in your design. Often through minimal changes to the design system, adding a few strategic micro-interactions can have huge benefits for the user experience of your interface.

Out of all the categories of different purposes for micro-interactions, they mostly fall into this category because these subtle and often enjoyable interactions are mostly seen as nice-to-haves in the design since they’re not the main function of the interface.

When looking to find great examples of micro-interactions, think about the most tedious online services that require a lot of effort from the user. Perhaps you’ve encountered some government websites, or application processes that do not encourage engagement and are more of a burden to work through.

A great example is filling out taxes online, and more specifically, how some tax services keep the user engaged throughout many different categories and sections of information uploads. Turbotax by Intuit is a great example of a product that gamifies its form design, offering dynamic illustrations and rewarding you with positive messages like “nice job” and “you’re almost there” as you move closer to the final submission.

Screenshot of Turbotax interface

Micro-Interactions to Display System Status

One of the best examples of this interaction is through Siri, the digital assistant on iPhones. If a user says “Hey Siri,” there’s an immediate visual response on the screen, no matter what the user is doing. If you have an iPhone nearby, try it on your device now – what do you notice? And more importantly, what do these visuals indicate about Siri’s status?

During this audio command, abstracted waveforms are displayed on the screen, which indicates that Siri is listening to you and waiting for all of the information to be conveyed. Apple designed Siri to be full of micro-interactions that display an active system status throughout every interaction.

Siri is implemented on all Apple products, which makes it interesting to see how it takes on different forms depending on the product. Siri appears in a similar way on Apple watches, with the circular audio responding to voice commands even in the small format of a watch. On an Apple Homepod, you can touch the top of your Homepod, or say “Hey Siri” to activate the micro-interaction, which fills the top screen and pulsates in a similar way depending on your audio command.

Image of how Siri voice activation appears on an Apple Watch

Micro-Interactions for Error Prevention

Error prevention is most commonly seen when completing digital forms, where the user needs to manually enter information. Think about the last time you created a new account. What happens when you need to confirm your password, but it doesn’t match the previous password entered? More often than not, an error message automatically appears below the box with the message, “Your passwords do not match.” Depending on the way the form is designed, there might even be more visual cues like the text box highlighted in red.

According to Material Design, error messaging is vital to clearly communicate what is happening, describe how a user can solve it, and preserve as much information the user has already entered as possible. These are affordances, or visual cues, that help improve user understanding and reduce frustrations when users are prompted to complete a form.

Screenshot of an online form displaying an error message

Look familiar? Error messages appear in many shapes and sizes. Quickly scanning this screenshot indicates to the user what they need to adjust. But again, there are some “invisible” design elements, which are great examples of micro-interactions. Here, the interface displays these error messages with 3 subtle changes to display this error. Can you name all three changes to the interface? The error message is displayed, the underline thickness expands, and the color changes to red.

Micro-Interactions for Communicating Brand

As you can see, micro-interactions separate good design from great design. But what can really elevate these interactions across the board is connecting them to the overall brand mission and values. Fun branding can come through in these different micro-interactions to enhance the user experience by adding some unexpected joy.

A great example of this is in Slack, which hides small moments of joy in some of their interactions. Slack, like most of the leading digital products, has realized that less is more in terms of prioritizing intuitive interactions. Less ornamental design elements means that only the necessary information is being displayed in each frame.

They’ve infused small moments of playful branding in small areas that don’t distract the user. In this example, you can see Slack has added a cute text emoji of what seems to be a character reaching out for a hug. This completely unnecessary interaction helps Slack infuse their product with some personality in a less intrusive way.

Screenshot of the Slack mobile interface

Micro-Interactions in Action

Here at NoGood, we use the task management tool ClickUp. Like other tools, ClickUp allows users to create and assign tasks, take notes, look at interactive dashboards, and communicate with team members on a project’s status. With so many interactive features and countless tasks, notes, and communications going on all at once, it’s paramount that ClickUp maintains intuitive interactions so that the user can easily accomplish their tasks with visual cues and text indications that support their goal. Micro-interactions provide the necessary feedback to keep users informed and engaged. Without them, seemingly simple tasks become confusing and tedious.

A great example of this is through the use of ClickUp’s hover effects. As stated above, ClickUp is a beast of customization and tracking anything you could think of. There’s a lot of information, buttons, status updates, clickable interactions, and more.
Essentially, everything is clickable on any given page. With so many different options for the user to interact with, and with the intention to not over-complicate each page, ClickUp has added a hover state to every clickable item that helps indicate to the user what the click action will do. This is extremely useful in giving more guidance to the user and helps with accessibility.

Adding a hover state helps the user get more instructions on every clickable item in real time, which means that interactions with the software are less difficult, helping the user complete their tasks as quickly and efficiently as possible.

Screenshot of the ClickUp interface

In this image, you can see the ClickUp hover interaction for the status update symbol for subtasks. Without the hover, users might not understand what this symbol indicates or what clicking this might do. Additionally, once clicking, the visual updates with a color and percentage filled in, indicating the status of the subtask in real time.

Tips for Implementing Effective Micro-Interactions

Crafting effective micro-interactions can transform user experiences from tedious to actually enjoyable. Here are some helpful tips for designers & developers to consider when crafting an interface:

1. Prioritize User Needs

The primary goal of these micro-interactions is to enhance usability. Each micro-interaction should serve a clear purpose, whether it’s providing feedback, guiding a user through a task, or preventing errors. Always ask yourself: Does this interaction add value to the user experience? If not, the added interaction might not be necessary and could make the user experience more difficult or confusing.

2. When in Doubt, Keep it Simple

While it might be tempting to include elaborate animations or effects, simplicity is often best. Overly complex interactions can overwhelm users and detract from the overall experience. Aim for subtlety and elegance to maintain focus on the task at hand.

3. Provide Feedback

Acknowledge user actions with visual or auditory cues. Whether it’s a button changing color when clicked or a sound confirming a successful action, feedback reassures users that their actions have been recognized and processed. If you have a long form or tedious task, how can interactions encourage the user to keep going? This not only boosts confidence but also keeps users informed throughout their journey.

4. Offer Guidance

When designing the user flow, think about the edge cases where the user might need more guidance than others to complete their task. Whether it’s a progress bar in a multi-step form or a subtle animation showing the next step, clear guidance can prevent confusion and improve task completion rates.

5. Ensure Accessibility

It’s essential to design inclusive micro-interactions that are accessible to all users, including those with disabilities. Consider different input methods, such as screen readers or keyboard navigation, and ensure that all users can perceive and understand the interactions without hindrance. If you aren’t designing for these interactions yourself, include the necessary information that will help these users, such as adding alternative text for images.

The Dark Side of Micro-Interactions

Ethical considerations are important when designing these interactions. Designers should avoid using micro-interactions to manipulate users or hide critical information. Transparency and respect for user autonomy should guide the design process to ensure that interactions enhance the user experience without exploiting it.

I often find that airline websites try to subtly influence you to continue with upgrades or added costs. When visual cues guide the user into unintentionally making purchases instead of easily completing their task, it’s an intentional choice from the product designers to choose profit over usability. This is extremely important to avoid and call out whenever possible.

Powerful Micro-Interactions, Positive User Experience

Micro-interactions might seem like tiny details in the grand scheme of digital design, but they’re pivotal in crafting a great user experience. By focusing on these subtle elements, designers can transform their products from merely functional to genuinely enjoyable. Strategically planning out interfaces to offer immediate feedback, guide users seamlessly through tasks, and even express a brand’s personality is a necessary layer for successful product design.

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Mobile User Experience Best Practices in 2025 https://nogood.io/2024/12/19/mobile-user-experience/ https://nogood.io/2024/12/19/mobile-user-experience/#respond Thu, 19 Dec 2024 23:27:14 +0000 https://nogood.io/?p=43920 On average, people are spending 4.5 hours on their phones every day. This screen time has only gone up in the last few years and will likely only continue to...

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On average, people are spending 4.5 hours on their phones every day. This screen time has only gone up in the last few years and will likely only continue to do so as society pushes forward with a digital-first mindset.

This means that it’s essential to take a mobile-first approach when designing apps or any online environment to ensure you’re creating a positive user experience (UX). Having a strong mobile experience is also integral for businesses and brands to drive conversions and user engagement. Let’s dive into the key UX design principles for an optimized mobile experience.

Core Mobile UX Design Principles & Strategies

Users typically have two main goals: (1) complete an action with the least amount of resistance; and (2) find the key information they’re looking for. Mobile UX should ensure it’s as easy as possible for users to meet those goals.

Mobile UX should be thumb-friendly, because users are typically on the go. When it comes to differentiating mobile UX from desktop design, the main differences to consider are:

Chart showing the differences between mobile app and desktop UX

Screen Size

Mobile devices have a much smaller surface area than desktop devices. It’s important to prioritize essential content and think about the hierarchy of information so users can easily see key actions.

This means thinking about decluttering information and simplifying the user interface (UI). It’s also important to think about what’s right above the fold before users keep scrolling further down. Is it going to catch the user’s attention? Is what they see first going to be enough to keep them on the site?

In terms of accessibility, making sure that font sizes are accessible on mobile devices is also important. The general rule of thumb is 16px is a good standard starting point; however, 14px is alright for smaller text where needed, based on the use case.

Navigation

It’s crucial to have mobile friendly ways to navigate back and forth. Mobile navigation can vary in design such as hamburger menus or tappable filter selections. The main thing to consider is how many categories your user may be trying to navigate to, and what is the most seamless way to get there.

What pages are more important than others? How does that impact the hierarchy of navigation? This might also mean including a search bar, like Equal Justice Initiative does, so users can search directly within the navigation to find relevant information.

Screenshot examples of mobile best practices

Interactions

Common motions on mobile are thumb taps, swipes, and thumb scroll. It’s important to consider the touch target size, which is the minimum surface area that users can tap to interact with their finger.

If two buttons are too close to each other, users will have more accidental taps or not be able to properly select their intended action. This is a critical part of user ease and satisfaction on mobile. Suggested spacing between mobile touch targets can range from 8-12 pixels depending on the size of the button.

Location & Context

Mobile users are typically on the go or traveling versus just sitting at their desk. If users are on the go, it also might mean they’re on data or are offline. Considering what critical information can be accessed for the user even in the offline state involves designing with intention.

Thinking about the audience and persona for a particular app is also key to understanding what other localization might need to be accounted for. For instance, Figma has offline functionality that still allows users to create layers, create new files, and change other style properties.

User Expectations

Speed and simplicity are critical for an optimized mobile user expectation. This might mean ensuring screens are simplified to have a primary task per screen and not overwhelming users with options or choices to make.

According to Hick’s Law in UX design, it takes a person more time to make a decision if there are more choices available. By using categories, grouping information, and breaking down tasks into smaller steps, you can make it easier for users to take actions quickly and make decisions.

Other design aspects, like micro-interactions, help users know that an input has been made or a state has changed, and whether or not they’re doing something correctly. For example, a micro-interaction can include notifying users when they’ve filled out a field incorrectly and what the issue is, giving the user the information they need to fix the issue.

Screenshot of a sign up form displaying an error message

Frequency of Use

Mobile users often have shorter sessions than desktop users. This means thinking about how quickly users might need to find something or alternative ways of taking actions such as voice commands. According to Fitt’s Law, the time it takes to interact with a link or button is in direct relation to the size and distance from the user. This means increasing the size of certain buttons on mobile will naturally increase the speed at which users interact with it.

UX Personalization with AI

Artificial intelligence continues to become more integrated into our day-to-day lives. Naturally, it has become second nature to incorporate into mobile apps to improve the personalization of those apps and overall user experiences. This can be seen in applications like ClickUp that can provide AI generated summaries of the status of tasks that have been completed.

This is also seen in apps like Too Good To Go, which allows users to purchase food that may otherwise go to waste at the end of the day. It has a “Recommended for you” section, highlighting establishments that align with a user’s preferences, based either on location or previous food choices.

Screenshot of the app Too Good to Go

Similarly, e-commerce apps or consumer apps often share suggestions based on past purchases and tailor suggestions to user needs.

AI assistants, like Alexa and Siri, have also incorporated natural language processing (NLP) that make searching or completing tasks quite literally “hands off” and more integrated into the user’s day-to-day life. This can be extremely helpful for mobile users when they’re on the go or multi-tasking and can use voice commands to complete tasks without even having to touch their phone.

There have also been advanced accessibility tools like Google’s Live Transcribe, which provides real-time transcriptions for hearing or visually impaired users. There are also mobile accessibility tools, like VoiceOver or TalkBack, that can help with text to speech functionality or object identification by using a mobile camera.

AI integration can improve the user experience by making tasks easier and leaving users feeling more satisfied.

Put Users First

It’s always important to see things from the user’s perspective. Tapping into users’ feedback, either by conducting feedback sessions or sending out surveys, is the best way to keep their perspectives at the forefront of your UX design.

Other analytics tools can help you dive deeper into user behavior from a data perspective. Platforms like Google Analytics can report on number of sessions, session duration, actions taken on the page, etc. Tools like Hot Jar can show you how users are interacting with an app, where they’re looking, and how they’re navigating around your interface. These additional tools can be helpful in analyzing how users are currently behaving and give you insight to further enhance the experience.

Establishing trust with users is also important, especially when users need to enter personal data such as payment information or even more details about themselves. The user is more and more aware of how data can be utilized for marketing purposes, and ensuring there are data privacy notifications or call outs for the user is key to building trust with technology rather than deterring users from engaging with an app.

Mobile UX Takeaways

Designing for users will continue to evolve. However, the mobile UX best practices mentioned above will remain core to a truly valuable user experience. From considering user intent and accessibility to ease of navigation, user expectations will remain fundamental points to consider in the overall user experience.

When it comes to AI and establishing trust with the user, we can see these as opportunities to improve the user experience rather than shy away from these advancements. By staying ahead of these trends, designers can create mobile experiences that are not only functional but also captivating and forward-thinking.

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14 Best Design Agencies for DTC Brands in 2025 https://nogood.io/2024/12/13/design-companies-dtc-brands/ https://nogood.io/2024/12/13/design-companies-dtc-brands/#comments Fri, 13 Dec 2024 20:23:55 +0000 https://nogood.io/?p=18912 Discover leading design companies specializing in DTC brands. Elevate your brand with cutting-edge design and creative strategies.

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Building timeless brand identities is no simple feat. Branding is a process beyond crafting a memorable or colorful appearance. It’s an entire system that is culturally relevant, builds strong customer relationships, tells a unique story, and is still rooted in data.

Striking this balance between the right and the left brain to combine creativity with proven tactics is what makes a design agency successful at branding. In an overcrowded space where agencies are in a constant fight to prove whose designs are cooler, more intricate, and more beautiful, it’s the ones that are creative and strategic at the same time that win.

Especially for DTC brands, discovering the sweet spot between being efficient while also being loved by consumers is the perpetual challenge — and having an expert partner along the way who can be trusted to develop or refine brand identity is critical to ensuring long-term success.

So, who are these agencies that can help a DTC brand enhance its story and visual identity in a relevant and relatable way, all while continuing to grow? We’ve compiled a list of agencies around the world that have helped some of the most iconic brands become who they are today.

Here are our top design companies for DTC brands in 2025

  1. NoGood
  2. Day Job
  3. Bullish
  4. Wolff Olins
  5. Gander
  6. Red Antler
  7. Preacher
  8. Pentagram
  9. Huge
  10. Harper+Scott
  11. Mekanism
  12. Bulletproof NYC
  13. Together
  14. ArtVersion

1. NoGood

NoGood logo

At NoGood, we embrace a distinctive method known as performance branding to empower our clients to achieve sustainable and compounding growth. Our success stems from a multitude of experiments, all rooted in a cohesive and impactful brand narrative. What sets us apart is our disruptive approach to client collaboration. Unlike the conventional agency model, we assign dedicated squads that seamlessly integrate with each client’s marketing team.

These squads comprise a broad range of professionals, spanning creative designers, data analysts, and growth strategists. With their deep knowledge and expertise, they propel our clients’ long-term growth and ensure constant progress toward their objectives.

Office Location: New York, NY

Year Founded: 2017

Team Size: 50 – 100 employees

Key Services: SMM, Search Engine Optimization, CRO, SEM, Social Ads, Content Marketing, Email Marketing Strategies, Video, and SMS Marketing, DTC Marketing

Industries Served: SaaS, Healthcare, Fintech, B2B, Consumer, Crypto

Case Studies: View all case studies.

2. Day Job

Day Job logo

When you first land on Day Job’s website, there’s a moment of confusion and nostalgia. Suddenly, you’re looking at a page from the 90s, with pixelated images and an old-time, text-heavy Microsoft interface. And yet, as reminiscent of the past as Day Job’s website is, its work is as millennial-focused as it gets — buzzworthy, creative, and always relevant.

For Day Job, it’s all about the details — they don’t just create brands but rather end-to-end worlds where the experience at any touchpoint is consistent and immersive. The California-based agency is the brains behind the airy, dreamy aura of Recess.

The cannabis-infused drink that floats, quite literally, on every digital platform consistently lives and breathes the ease and levitation it promises. The agency has also crafted the tropical, pink vibe of Cha Cha Matcha and the quirky yet authentic feel of Fly by Jing.

Office Location: Los Angeles, CA

Year Founded: 2018

Team Size: 2 – 10 employees

Key Services: Brand Strategy, Website Design, Brand Messaging, Digital Advertising Strategies, Print

Industries Served: Food and Beverage, Mental Health Services

Case Studies: View all case studies.

3. Bullish

Bullish logo

Bullish is not your average agency: it’s a combination of an investment firm and a brand studio. Their input in developing remarkable brands doesn’t just end with their ideation and creation. Bullish goes as far as becoming an investor in brands with high potential, directly partaking in the growth and development of each brand from identity to business goals and success. Some of the New York-based agency’s select early-stage consumer investments include Casper, Care/of, Hu, Peloton, and Warby Parker.

Office Location: New York, NY

Year Founded: 2015

Team Size: 11 – 50 employees

Key Services: Growth, Strategy, Creative Design

Industries Served: Tech, Beverage, Fashion

Case Studies: View all case studies.

4. Wolff Olins

Wolff Olins logo

When it comes to developing dynamic brands, Wolff Olins integrates technology with design to create dimensionality and bring brands to life. At its core, Wolff Olins considers a brand identity beyond a static visual appearance. Instead, the agency crafts multidimensional brand personalities that breathe, move, and engage consumers at new and interactive levels. From TikTok’s 3D logo and Uber’s most recent U shape to Google’s four-color spiraling G, the designs Wolff Olins produces successfully launch brands into the digital-forward world that customers live in today.

Office Location: London, UK

Year Founded: 1965

Team Size: 51 – 200 employees

Key Services: Product Design, Experience Design, Branding, Digital Strategy

Industries Served: Automotive, Tech, Social Media Marketing

Case Studies: View all case studies.

5. Gander

Gander logo

There are certain DTC brands that take over their industries by storm, and suddenly, the market doesn’t look the same anymore. Some of the brands that Gander, a Brooklyn-based creative shop, has created are Banza and Magic Spoon — and neither the pasta nor the cereal markets have been the same since these brands launched.

What makes Gander’s work stand out is its ability to craft brand stories that offer a new and fresh twist on a traditional market space. At the same time, Gander’s brands have a system of powerful, distinctive color schemes and illustrations that make the brands instantly recognizable and one of their kind. Gander’s brands live and breathe beyond the digital space and deliver the same dose of unique experiences in real life, from packaging to social media.

Office Location: Brooklyn, New York

Year Founded: 2015

Team Size: 2 – 10 employees

Key Services: Graphic Design Services, Packaging, Illustration, Web Design, Web Development

Industries Served: Food and Beverage

Case Studies: View all case studies.

6. Red Antler

Red Antler logo

Red Antler is among the most respected agencies known for their ability to develop promising early-stage companies into established and well-recognized brands. The expert team at Red Antler was behind the initiative to transform Casper, a mattress company, into a symbol for good rest and a lifestyle brand with a deep connection to its customers — a complete departure from the traditional, showroom-centric, and technical-jargon-heavy mattress industry.

The agency was also behind the “Designed to Be Deleted” positioning for Hinge — a refreshing change from the rest of the industry that often failed to establish true connections between people in a hyper-digital environment.

Office Location: Brooklyn, New York

Year Founded: 2007

Team Size: 51 – 200 employees

Key Services: Product Design, Brand-led Marketing, Digital Experience, Art Direction & Content, Brand System, Project Management

Industries Served: Beauty, Fashion, Home Goods, Finances, Entertainment

Case Studies: View all case studies.

7. Preacher

Preacher logo

From bigger names like Netflix to smaller, thriving brands like Harry’s, the companies that come to Preacher all share the same unique feel, blending the traditional with the novel to give brands an air of authenticity while helping them adapt to the changing consumer preferences. If you’re in New York and notice the StreetEasy ads in the subways, then you’ll immediately get a sense of Preacher’s ability to seamlessly fuse old and new.

The posters look hand-drawn, almost New Yorker-style; they feature references to such original New York experiences as a doorman or shoebox apartments, yet it all comes together to highlight how the technology aggregates the most qualified housing options in the city.

Office Location: Austin, Texas

Year Founded: 2014

Team Size: 11 – 50 employees

Key Services: Advertising, Branding, Marketing, Digital, Experiential, Design

Industries Served: Music, Alcoholic Beverages, Entertainment, Real Estate

Case Studies: View all case studies.

8. Pentagram

Pentagram logo

Sometimes, branding is as symbolic and intricate as creating art. Modern art, if you will. The strongest quality that sets Pentagram apart from all other agencies is the fact that all the work they create looks as if it belongs in MOMA or the Tate — no matter what industry their company comes from, from finance to healthcare or entertainment.

Pentagram’s name captures the nature of the agency’s work: it’s at the intersection of architecture, design, and science. Have you noticed the women walking out of yoga studios holding Lululemon bags covered in bold, powerful typography? The diverse typeface covering Lululemon bags and shop windows is Pentagram’s visualization of the brand’s manifesto of movement and mindfulness. 

If you happened to walk the High Line since its reopening during the pandemic, you might have noticed the green dots evenly distributed across the promenade space. Pentagram’s thoughtful design tackles the challenge of social distancing while revisiting areas beloved by New Yorkers.

Office Location: New York, NY, with offices around the world

Year Founded: 1972

Team Size: 51 – 200 employees

Key Services: Brand Identity, Environmental Graphics, Book Design, Data-Driven Insights for Design, Film and Motion Graphics

Industries Served: Financial Services, Education, Entertainment, Arts & Culture, Fashion & Beauty, Food & Drink, Healthcare, Hospitality, Real Estate, Technology

Case Studies: View all case studies.

9. Huge

Huge logo

What sets the Brooklyn-based agency apart is its user-centric approach to branding — and its work is geared towards building strong relationships between its clients’ brands and their respective customers. If there’s such a thing as planning experiential dates for two people to connect deeply, Huge does exactly that. Among their notable designs is Android’s brand-new look.

Huge reimagined the iconic waving green robot that everyone recognizes the Google product by, stripping the brand from all excessive details and making the overall brand experience simpler, more accessible, more welcoming, playful, and more curious.

Have you heard of FOGO? Not FOMO, not YOLO — FOGO, or “Fear Of Getting Old,” a concept introduced by Huge as part of the “GetOld.com” initiative that aimed to rejuvenate Pfizer’s image while reversing the negative perceptions of aging. The initiative wasn’t simply a limited campaign — it was the start of a large-scale movement that created a community of followers who believed the message resonated with their thoughts and feelings.

Office Location: Brooklyn, New York

Year Founded: 1999

Team Size: 1,001 – 5000 employees

Key Services: User Experience Design, User Relationship Management, Innovation Strategy, Social Media, Web and Mobile App Design, Branding & Brand Experience, Business Consulting

Industries Served: N/A

Case Studies: N/A

10. Harper+Scott

Harper+Scott logo

Harper+Scott is a leading creative design agency that has worked with familiar brands like Sephora and FedEx. They specialize in private label and custom retail, and they can assist brands with merchandise, gifts, influencer mailings, and more. Their approach is highly personalizable to ensure that your brand gets exactly what it needs. In their own words, if you can dream it, they can make it.

Office Location: New York, NY

Year Founded: 2014

Team Size: 51 – 200 employees

Key Services: Gifts with Purchase, Influencer Mailers, Packaging & Print, Branded Merchandise, Private Label, Promotional Products, Retail, Custom Products, Creative Design, Product Marketing

Industries Served: Food & Beverage, Beauty, Entertainment

Case Studies: View all case studies.

11. Mekanism

Mekanism logo

Mekanism is a creative design agency that works toward building iconic brands with a mixture of “soul and science.” They strive to build a foundation for each brand that will enable them to be culturally relevant for a long time and fuel sustainable growth.

The team at Mekanism takes a holistic approach to ensure every aspect of your brand has been thought through and strategized. After creative ideation and production, Mekanism works closely with brands to monitor and analyze performance as well as building social and media campaigns. They have an in-house team of digital designers that relies on a tech stack to build new, innovative relationships between brands and their audiences.

Office Location: San Francisco, CA

Year Founded: 2003

Team Size: 51 – 200 employees

Key Services: Integrated Advertising Campaigns, Digital Design & Development, Creative & Brand Strategy, Social Media Marketing, Digital Influencer Networks

Industries Served: Entertainment, Dating Services, Travel, Food & Beverage, Financial Services

Case Studies: View all case studies.

12. Bulletproof NYC

Bulletproof logo

Bulletproof NYC is an independent brand agency, using the team’s creativity to drive global reach for their brand partners. They work with a wide variety of clients, of all sizes and across industries. Bulletproof doesn’t want to design run-of-the-mill brands; they want to defy convention with big, bold ideas.

The team at Bulletproof NYC has built a culture of “hustle and heart.” They’re dedicated with fiery entrepreneurial energy, and they bring a sense of passion to the work they do. At Bulletproof, you’ll find a team working to become as knowledgeable about and dedicated to your brand as you are.

Office Location: London, UK

Year Founded: 1998

Team Size: 201 – 500 employees

Key Services: Brand Strategy, Packaging Design, Film & Motion Design, 3D Environments, Brand Architecture, Brand Guardianship, Photography, Messaging, Brand Campaigns

Industries Served: Food & Beverage, Travel, Sports & Entertainment

Case Studies: View all case studies.

13. Together

Together logo

Together is a design agency that provides comprehensive branding services, supporting your brand design through identity creation, visual creative, web design, and web development. They begin by determining the story of your brand, and then they start adding additional details to build out a well-rounded identity that you can share through your website and other social campaigns.

Their brand design approach is digital first, and Together emphasizes the importance of a great website in terms of capturing your audience’s attention and bringing them into the fold. Together’s brand design goes beyond colors, typography, icons, and logos and extends to the full web ecosystem of your site.

Office Location: London, UK

Year Founded: 2018

Team Size: 11 – 50 employees

Key Services: Branding, Product Design, UX/UI Design, Web Development, Web Design

Industries Served: Technology, eCommerce

Case Studies: View all case studies.

14. ArtVersion

ArtVersion logo

ArtVersion specializes in graphic design for both branding and website development. They work with clients on rebranding and other digital marketing initiatives. They’ve worked with familiar clients such as Cartier, Morgan Stanley, Volvo, and Hilton, and they have a wide range of experience across industries,

ArtVersion is made up of a collaborative team of people in different specialties – designers, developers, and strategists. They have experts on hand to work with brands throughout every stage of the brand development and design journey. They work closely with client teams from concept inception to execution to ensure all creative work contributes to an impactful and cohesive user experience.

Office Location: Chicago, IL

Year Founded: 1999

Team Size: 11 – 50 employees

Key Services: Web Design, Web Development, Graphic Design, Branding, UX/UI Design, Digital Strategy, Marketing Strategy

Industries Served: Financial Services, Hospitality & Leisure, Manufacturing, Medical, Arts & Entertainment

Case Studies: View all case studies.

Choose the Right Agency for Your Brand

As you’ve seen, it’s not enough to craft eye-catching brand assets. It’s about creating a brand ecosystem that pulls the audience into the brand’s world through a compelling, relatable story that’s consistent across all design elements across many digital touchpoints.

Especially for DTC brands, it’s crucial to establish a strong initial connection with consumers through powerful designs and visuals to build long-term relationships that foster consumer loyalty and championship.

Let us know in the comments what agencies and brands have stood out to you the most, and get in touch with us for performance branding solutions that will help your business achieve sustainable compounding growth!

Start creating high-converting brand assets with an expert team.

FAQs

What does a design company do?

Design companies – also called design agencies, design firms, or creative agencies – specialize in a wide variety of design services such as graphic design, website or mobile app design, consumer goods packaging design, product design, and/or print design.

Design companies are also usually heavily involved in brand strategy and brand identity development. Design assets play such a strong role in brand identity and recognition; design companies often have expertise in this area and work with businesses to establish a strong brand identity through logos, color palettes, typography, and other visual elements.

These branding elements and design assets can then be brought to the creation of marketing materials, which design companies can also often support with. Marketing materials usually encompass promotional materials that support other marketing campaigns, but the branded creative is critical for brand consistency across these campaigns.

If you work with a design company that specializes in website and/or mobile app design, they can also support with user experience (UX) and user interface (UI) design elements, which are becoming more and more crucial as user behavior becomes increasingly digital, and a good experience on one website can easily differentiate them from a competitor with a less seamless digital experience. Design is a foundational component of making sure that your users have a positive experience and follow through with taking the desired actions on your website or app.

Why work with a design company?

The best design companies offer a comprehensive suite of services that can bring your brand – and the communication of your brand – to the next level when it comes to resonating with your audience. Design companies don’t just bring the creative chops to build creative assets; they also bring strategic experience that’s tailored to meet each client’s needs and different platform standards. When you work with a design company, you can enjoy:

  • Expertise: Access to skilled professionals who understand design principles and market trends.
  • Fresh Perspectives: External agencies can provide innovative ideas that may not emerge from internal teams.
  • Efficiency: Specialized agencies can often complete projects more quickly due to their focused expertise and resources.
  • Scalability and Flexibility: Agencies can easily adjust the scope of services based on evolving business needs, whether scaling up for a product launch or reducing efforts during slower periods.
  • Cost-Effectiveness: While initial costs may seem high, partnering with an agency can be more cost-effective in the long run. Businesses avoid overhead costs associated with full-time employees, and agencies often have access to reduced rates for marketing tools and media buying.
  • Improved Creativity: Design agencies often have access to a wider pool of creative talent and tools, allowing for higher creativity in marketing efforts.
How to Choose a Top Design Company

If you’re thinking about hiring a design company, it’s crucial that you do your research to find the right fit. You can start with this list we’ve curated – we’ve heavily vetted each of the agencies included in this list. But if you have additional questions about how to choose the right design agency to work with, make sure to keep the following aspects in mind:

  • Portfolio and Expertise: a top design agency should be able to showcase examples of projects that are similar to yours, and they should have experience working in your industry (or similar industries).
  • Process and Collaboration: a design company should be working as an extension of your internal marketing team. Ask questions to understand their process, how they promote collaboration, and their processes for communicating revisions and feedback.
  • Pricing and Contracts: the perfect design agency can’t be perfect if their services are outside of your budget. Do your research to understand what services are included in different contracts vs. what sorts of requests may incur additional costs.
  • Measuring Success: you’re looking to work with a design agency to really see some results when it comes to your branding and marketing. Make sure you understand how your team and the design agency team will measure the success of your project together.

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LinkedIn Marketing Strategy: Playbook for the New Age of Social https://nogood.io/2024/12/05/linkedin-marketing-strategy/ https://nogood.io/2024/12/05/linkedin-marketing-strategy/#respond Thu, 05 Dec 2024 20:02:24 +0000 https://nogood.io/?p=43629 LinkedIn has grown beyond a simple professional networking site. The platform is not just a place to reconnect with old colleagues, apply for countless AI-filtered jobs, or keep tabs on...

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LinkedIn has grown beyond a simple professional networking site. The platform is not just a place to reconnect with old colleagues, apply for countless AI-filtered jobs, or keep tabs on your new date. LinkedIn is the mecca of B2B marketing and thought leadership. Whether you’re building a brand from scratch or actively executing digital marketing efforts, you need to have a LinkedIn marketing strategy.

Why LinkedIn Marketing Matters

Let’s start with the facts:

  • Over 1 billion people are members of LinkedIn, spanning across 200 countries/regions.
  • 49 million people on the platform are job searching.
  • LinkedIn launched in 2003, making it the oldest remaining social media platform.
  • The premium subscriptions are up 55% year-over-year.
  • 16.2% of US members are active on the platform every day.
  • 40% of LinkedIn users engage organically with a page each week.
Map of the world showing where LinkedIn users are

The numbers speak for themselves, but LinkedIn’s unique position as a professional social network sets it apart. With its vast membership, LinkedIn offers brands an enormous reach to an audience of decision-makers, industry experts, and engaged professionals actively seeking insights, products, and partnerships.

The following is your playbook to begin a LinkedIn marketing strategy for your brand, covering everything from optimizing your profile and company page to building an engaged community and positioning your brand as a thought leader. You’ll learn how to craft a content strategy that drives engagement, leverage LinkedIn’s unique features, amplify success through employee advocacy, and track performance for continuous growth.

Laying the Foundation: Optimizing Your LinkedIn Profile & Company Page

Before you begin executing your content strategy, you should create a rock-solid profile. Brand identity must be seamless. Begin with the essentials: a profile photo, bio banner, and headline that represents your brand as a whole.

Scrolling down the profile, you’ll see the “Overview” section. This is prime real-estate. Leverage this space to craft a memorable narrative around your brand. It’s often the first impression LinkedIn users have of your brand, so, rather than just listing historical facts or inputting a generic summary, let your personality shine. By the time users scroll down to read the overview, the story you write may make or break their desire to follow or contact you.

Your “Featured” section is another way to impress users scrolling your profile. Here you can highlight top pieces of content, featured articles, links, videos, or other media that showcases your brand’s mission, expertise, and people.

Pro Tip: take advantage of creating thumbnails for each featured asset to strengthen visual branding cohesion even further. Adding these extra details is worth it since maintaining brand consistency across all media makes your profile instantly recognizable, building trust with viewers.

Next, turn on “Creator Mode” in the “Resources” section of your profile. This feature triggers certain profile changes, increases discoverability, and provides access to more sharing tools and advanced analytics. Some of the valuable features include:

  • Automatic followers through Connection requests
  • Addition of topically relevant hashtags in your “About” section
  • Ability to add an introduction link to drive traffic to your site or events
  • Eligibility to be featured as a suggested creator
  • Access to LinkedIn Live, Audio Events, and Newsletters
  • Gain insights with advanced post and audience analytics

Finally, authenticity is your best asset. This goes for both building your profile and executing content strategy. A compelling profile reflects the brand’s true values while addressing the needs and interests of your audience that your brand can solve.

Other LinkedIn features to utilize and strengthen your profile include:

  • Filming A Cover Story – a short video that plays when someone visits your profile page.
  • Hiring Frames – address and promote more talent leads.
  • Name Pronunciation – record display your name pronunciation live on profile.

Crafting a Content Strategy That Drives Engagement

Define Your Goals and Set Clear Objectives

Start by identifying up to three key objectives for your LinkedIn content strategy. Whether it’s increasing brand awareness, driving website traffic, community building and/or establishing thought leadership, your goals should be specific and measurable. Align these objectives with overarching business outcomes to ensure your content delivers tangible value.

KPIs to Measure Success

Define metrics to track progress, such as follower growth, average impressions, lead generation, engagement rate and/or Click-Thru Rate (CTR). For example, if brand awareness is your goal, focus on metrics like impressions, shares and profile visits; for driving traffic, source which pieces of content are producing peak clicks via CTR and link tracking. Clear KPIs keep your strategy focused and performance transparent.

Stylized keyboard with CTR on a key

Who Is Your Audience? What Do They Want or Need?

Identify who you’re speaking to by outlining your audience as personas; demographics, professional titles, industries, pain points, etc. Consider whether they’re decision-makers, entry-level professionals, or potential hires. Tailor your messaging to address their specific challenges or interests. Understanding what your audience values ensures your content resonates and inspires further engagement.

Creative Content Pillars and Themes

Define 3-5 core content pillars that reflect your brand’s mission, expertise, and audience interests. For example, these could include industry insights, product education, and employee culture. Break these pillars into subcategories to add variety to brand messaging and enable more detailed performance analysis within your content matrix.

Leveraging Content Formats That Boost Reach

Experiment with diverse content formats to find what resonates most with your audience. Leverage LinkedIn’s visual tools — like polls for quick engagement, PDF sliders or carousels for multi-step breakdowns, and branded visuals for cohesive identity — to stop the scroll, boost engagement, and illustrate key points effectively.

Heads up: LinkedIn’s algorithm is constantly changing. It’s crucial to stay on top of changes and announcements. Their latest change claimed to promote knowledge sharing, prioritizing content that offers valuable insights, advice, and expertise on industry specific topics, often niches.

Example of a post on Linkedin
Screenshot of a post on LinkedIn
Four images in a carousel format on LinkedIn

Captivating Copy That Stops the Scroll

Your copy should immediately grab attention. If there’s no hook, you’re going to struggle with engagement. Whether through a compelling question, a controversial statement, or a shocking statistic, use concise, conversational language to keep readers engaged. Blend in clear calls to action (CTAs) that guide your audience toward a desired next step — like leaving a comment or clicking a link.

Consistent Content Publishing Schedule

Consistency builds trust and keeps your brand top of mind. Develop a posting schedule that balances frequency with quality. If you truly want to see growth, aim to post 5x a week. Like other social media platforms, timing is a factor. Test posting times and secure an optimal time when your audience is most active to ensure your content reaches them when they’re more likely to engage.

Timing goes beyond the hour. Strategically schedule content pillars by aligning themes with audience behavior. For example, post lighthearted polls later in the week as audiences unwind; share dense, educational content early in the week when energy for learning is higher.

Encouraging Interaction and Engagement

Incorporate calls to action (CTAs) that naturally invite responses, such as asking for opinions, encouraging DMs, or prompting comments with open-ended questions. The best way to receive natural engagement, for better or for worse, is to be blunt when stating strong opinions on topics that may be slightly controversial.

For example, try tapping into topics like working moms, remote work, salary transparency, Artificial Intelligence, cancel culture, mental health/burnout, etc. Engagement thrives when your content feels like a conversation rather than a speech into the internet abyss.

A/B Testing and Adapting Based on Insights

Run A/B tests on elements like hooks, copy-length, visuals, and posting times for at least two weeks to see what resonates. Analyze the data to identify patterns, and don’t be afraid to pivot your approach. A flexible strategy ensures you’re constantly improving and delivering content that truly engages.

This basic overview of LinkedIn content marketing strategy elements are crucial to establishing and maintaining an engaged audience. Note: Strong engagement will not happen overnight, especially if your brand is not a household name. Be patient. Continue to post consistently and experiment. Once you find what works, take it and replicate it.

Positioning Your Brand as a Thought Leader

The High Stakes of B2B Decision Making

B2B decisions carry a lot of weight. They’re subject to intense scrutiny at times, making decision makers and business leaders desire thought leadership on LinkedIn. These individuals look to credible thought leaders to guide their choices, seek perspectives that provide clarity, solve pressing industry related challenges, or inspire innovative ideas.

Consistently publishing authoritative, actionable content allows brands to position themselves as trusted experts, empowering them to shape and influence high-stake decisions.

Leaders at the top of their game actively self-educate on digital platforms, recognizing the need to stay ahead of industry trends and learn from others’ mistakes. With the constant economic changes and competitive nature of most industries today, decision makers crave smart, snappy, and valuable content. To stand out, your content must address current challenges, showcase unique solutions, and instill confidence in your expertise.

The Three Pillars of Thought Leadership

1. Industry: News, Insights, and Perspectives on the Future

Demonstrate your awareness of the larger market landscape and brand’s ability to anticipate shifts that could impact your audience. Build your brand as a trusted voice. Establish credibility and brand as an innovator.

2. Product: Education, Solutions, and Competitive Edge

Dive deep into your product/service, breakdown features and benefits. Demonstrate how it outperforms competitors. Go beyond promotion; offer real value through tutorials, case studies, or behind-the-scenes looks. Highlighting practical applications reinforces your brand’s expertise and helps decision-makers see your offering as the clear solution to their pain points.

3. Organization: Mission, Values, and the Community Behind the Brand

Showcase the heart of your brand. Share how your mission is integrated into every action of your organization and how the people bring your logo to life. Humanize the brand by emphasizing commitment to culture, ethics and community impact. Share employee stories, corporate social responsibility initiatives, and/or company milestones to build trust and develop authenticity that resonates with both clients and potential talent.

Corporate Thought Leadership vs. Personal Thought Leadership

There are two ways to go about creating thought leadership content on LinkedIn. Ideally, your brand should be executing both.

Personal thought leadership content focuses on individual career experiences while corporate thought leadership reflects a brand’s perspective and milestones.

But don’t be fooled – personal branding is vital at all career levels, whether a CEO, creative intern, or sales associate. Each offers unique value and has the power to influence the perception of a brand.

Tips to Standout

Relevancy is key. If your brand is not actively creating content around and engaging in trending conversations, you’ll be left in the dust. Identify areas with little or no existing content, and fill the white space with your brand’s voice and expertise. Build trust by ensuring your content is rooted in expertise and confidently contributes knowledge.

Finally, be concise. Top-performers across all industries are busy and don’t have time for lengthy posts. Get to the point in an entertaining way and ensure every published piece of content has a clear, intentional message.

Building an Engaged Audience to Create Community

Target audiences are more than consumers – they have interests, challenges, and passions that can be addressed in your content strategy. Don’t forget that they’re multi-faceted. Your brand can lean into personal interests, values, and concerns to plant the seed for deeper, more authentic connections beyond transactions.

Stylized brain with different icons

The algorithm is your best friend. Get to know it and keep checking in to understand updates and changes from LinkedIn announcements and research. Most recently, the algorithm on LinkedIn has pivoted to favor content that educates and aligns with your brand’s personal expertise. Niche content is becoming more effective than it was 3-4 years ago on the platform. By narrowing your focus and consistently offering valuable insights within your niche, you increase the likelihood of engaging your audience and building credibility in that space.

If your goal is to receive engagement, you won’t achieve this without engaging on the platform yourself. Building a community requires consistent interaction. Respond to comments, acknowledge different perspectives, and tap into relationships with individuals who engage with your content. They took the time out of their day to comment or repost your content. These are the people most likely to become loyal followers and advocate for your brand.

Don’t limit engagement to your own posts. You should be leveraging the audiences of top brand voices on LinkedIn. In the comment sections of industry leaders and/or LinkedIn influencers, you should share expertise, offer a fresh perspective, and express agreement when relevant. This positions you as an engaged member of the community and helps expand your visibility to a wider, relevant audience.

While it’s important to celebrate your brand winning, don’t forget to be strategic in tapping into the conversation of other’s successes. Brands with a strong presence on LinkedIn implement this into their strategy to foster goodwill, strengthen relationships, and encourage reciprocal support within the LinkedIn community.

Leveraging LinkedIn Features to Enhance Reach

LinkedIn’s built-in features were created for a reason. Play around with them. They’re designed to enhance people’s experience on the platform but also play a key role in amplifying your content’s reach. The features offer various ways to connect with your audience, grow your network, and establish thought leadership within your industry.

Illustration of different LinkedIn features

Carousels

Multiple visuals as one post. Great medium to break down complex concepts, step-by-step guides, or share several examples at once. This is an engaging format that encourages people to swipe through each slide, which increases the time they spend interacting with your post, ultimately boosting its visibility in the algorithm. This feature is particularly effective for sharing educational content, product showcases, or thought leadership insights in a digestible and engaging format.

LI Live Streams

A medium to engage your audience in real-time. Live streaming content enables you to host Q&A sessions, product demos, or industry discussions, fostering direct interaction with your audience. A great way to diversify your content, generate visibility, and build a strong connection with audience members who are invested in your brand.

Polls

Polls are easy to execute and an effective way to engage with and gather your audience’s valuable feedback. They’re interactive, easy to share, and have a high engagement rate, making them an excellent tool for increasing reach and visibility. Polls also give your followers a sense of involvement, which can help build stronger connections with your brand. Engagement hack: The more simple the questions and answers you write, the more engagement you’ll receive. Audiences scrolling through the platform shouldn’t have to think hard about their answer.

Newsletters

Publishing long-form newsletters allows you to dive deeper into your brand’s expertise and trending topics while building credibility. Newsletters allow you to not only reach a larger audience over time but cultivate a dedicated audience that will receive your content directly in their inbox. If your brand currently has a running newsletter, I suggest extracting the most valuable bits and repurposing that content in the form of a snappy LinkedIn post first. If you’re interested in launching a newsletter, I suggest you develop and maintain strong follower growth and engagement first before diving into the goal of newsletter subscriptions.

Video Tab

The video tab is LinkedIn’s most recent venture, if you will. Video content is increasingly prioritized on LinkedIn, as we’ve seen with the success of short-video form content across other social media platforms as well. This tab is a critical tool to enhance engagement for those wanting to receive information or entertainment in a different form. Creating compelling visuals is key. Ask yourself, what will stop the scroll?

Groups/Events

Both of these hubs on the platform offer an opportunity to connect and create conversations within a community of professionals in your industry or with similar interests. Hosting or participating in events takes you a step further in increasing your brand’s visibility.

Collaborative Articles

This feature allows you to work alongside other experts in your field. LinkedIn’s AI identifies trending topics and suggests subjects based on those discussions. Then, the platform invites professionals, those considered thought leaders on those topics, to collaborate and contribute to the article. This not only increases the visibility of your content but also positions you alongside other credible voices in your industry, helping to expand your professional network and reach.

Suggestion: New features often don’t last. Be sure to experiment with new platform features to see if your brand’s audience is receptive and if the algorithm is boosting a specific format. If something is not working, move forward.

Amplifying Success with Employee Advocacy

Employee advocacy is an additional approach to consider when building a content marketing strategy. This tactic encourages employees to engage with and share content surrounding the brand. This supports unique experiences and expertise to amplify the brand’s reach.

When employees interact with company content, whether by commenting, sharing, or contributing their own personalized content, they enhance the authenticity and trustworthiness of the message. As Gen Z enters the workforce, building strong rapport beyond services on social media is increasingly vital.

For example, when employees share behind-the-scenes glimpses of company culture or personal milestones working for a brand, it provides a window into the organization’s values, helping to attract top talent and build stronger relationships with clients. By actively participating, employees become genuine brand ambassadors, expanding the content’s reach to their own networks, which drives both internal and external engagement.

In B2B marketing, decision-makers are more likely to trust content shared by individuals within their networks than corporate-driven, promotional messaging. This makes employee engagement an effective strategy to influence potential clients and partners.

Illustration of young Gen Z workers

Gen Z and Gen Alpha prioritize authenticity and transparency, favoring real stories and peer recommendations over traditional marketing. Employee advocacy resonates deeply with these younger generations and enhances brand credibility. Embedding this tactic into your LinkedIn strategy will build trust and tap into the growing demand for authenticity on social media.

Strategically Tracking, Measuring, and Refining Your Content

If you’re not actively analyzing performance and making changes, you will not see growth on LinkedIn, no matter how amazing your content is. The algorithm changes frequently, often more than other platforms, so as a creator, it’s crucial to adapt to changes and new priorities across socials to remain competitive.

Illustration of different components of collaborative working

Tips for Tracking Your Strategy

  • Carve out a schedule for regular performance reports — both weekly and monthly — to allow your team to stay aligned and quickly respond to trends, news, or events relevant to your brand.
  • Create consistency analyzing metrics: shares, views, engagement rate, competitor strategies, etc. You can identify what’s working, what’s not working, pivot your approach, and refine your goals for sustained growth in follower engagement and brand awareness.
  • Analyze your competitors and/or platform influencers. What content formats are performing well? What’s their tone of voice? What are people commenting under their content? Where do they fall short? Are there white-space opportunities for you?

This ongoing process of testing, reviewing, and adjusting ensures that your content remains impactful and relevant. If you’re not invested in the numbers, you’re not invested in your growth.

Sustaining a Malleable Content Marketing Strategy on LinkedIn

To keep your LinkedIn strategy resilient, diversify content formats in your content matrix. Focus on three clear content pillars, such as industry insights, product education, and culture, to ensure variety while maintaining consistency.

Monitor and analyze performance regularly at daily, weekly, and monthly intervals to track engagement, reach, and trends, preparing you well for data-driven refinements. Engage with your audience daily by responding to comments and reacting to posts. Proactive engagement shows that your brand values relationships.

Collaborate with other brands, influencers, and industry leaders to co-create content, host events, or share expertise. Partnerships expand your audience, add variety to your content, and position your brand as a respected voice in the industry.

Stay agile by continuously experimenting, learning from performance data, and adapting to audience preferences and platform trends. You may be surprised by what your audience craves on LinkedIn. Let their engagement guide you to further success on the platform.

A successful LinkedIn marketing strategy is built on adaptability, consistency, and authentic engagement. The hardest part is simply starting.

The post LinkedIn Marketing Strategy: Playbook for the New Age of Social appeared first on NoGood™: Growth Marketing Agency.

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